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Financial Services Industry (FSI) - Proposal Development & Knowledge Manager

Reference Code: EAK-55992-EK

Type of Position: Full-time

Job Description

Financial Services Industry (FSI) - Proposal Development & Knowledge Manager

Deloitte East Africa provides seamless cross-border services to multinationals, large national enterprises, small and medium sized enterprises and the public sector, across 3 countries of the region: Kenya, Uganda and Tanzania.

Our Financial Services Industry (FSI) client portfolio is prominent in East Africa and is organized in four sectors: banking & securities, insurance, investment and real estate. To effectively serve the needs of our clients and provide them with professional advice and solutions, we are looking to recruit a Manager to lead and drive the FSI initiatives.

Leverage your talent by applying for this exciting opportunity, and learn how a position in the Kenyan market place can put a spin in your career. The position will be based in our Nairobi office with occasional travel to the EA region.

As a Proposal Development & Knowledge Manager, you will be a valuable resource focusing on the following areas:

1. FSI Lead Client Service Partner (LCSP) Program

  • Develop the account strategy with the LCSP and service line partners of key FSI clients
  • Maintain an understanding of the issues on the key clients agenda at service line level
  • Help to set up and manage the senior executive relationship action plans and map account and client relationships
  • Identify new Deloitte service offerings and propositions which would be of interest to the key clients
  • Work with the functional FSI leaders to ensure that Deloitte is realising opportunities across the region
  • Produce Management Information for the Industry Leader

2. Account Management

  • Monitor the accounts pipeline of wins/losses and opportunities
  • Keep Smartnet accurate and up to date
  • Ensure that the FSI teams are applying the Deloitte Approach to Account Management
  • Provide support on large and significant opportunities of over $100,000
  • Facilitate and chase credentials and client permissions at the close of every project / phase
  • Facilitate the capture of bid collateral and store centrally
  • Monitor performance of the major accounts against objectives
  • Mentor other account managers on FSI accounts

3. Networking and Sharing

  • Ensure that content is being captured and shared
  • Ensure that ideas which have been deployed successfully at one project / account are cascaded to other accounts
  • Liaise closely with FSI Marketing and Deloitte Research to ensure that appropriate marketing and thought leadership collateral is being taken to the client
  • Attend monthly FSI meetings and actively share and participate in the wider global FSI community

As the ideal team player, you should posses the following attributes:

  • Ability to build relationships at clients
  • Familiarity with FSI agenda
  • Awareness of Deloitte's cross service line capabilities and propositions
  • Comfortable at overseeing internal co-ordination of logistics support
  • Self-starter, independent thinker and resourceful
  • Delivers results and achieves success
  • Strong people and networking skills and comfortable with working with both Deloitte Partners and senior client contacts
  • Good team building and facilitation skills

Compensation package: To the successful candidate, the Firm will offer a competitive compensation package which includes an annual bonus based on individual performance.

Training and development: Consistent with Deloitte Global Firm initiatives, we offer innovative, market-driven learning programs to develop our people and grow their careers.

Closing date: 17 February 2012