Christian Aid Traffic manager

We are seeking a talented Traffic Manager to join our fast-paced, forward-thinking Communications Division.

The Traffic Manager is a key member of the studio management group responsible for trafficking the flow of high volume projects and jobs into studio teams, capacity planning and scheduling.

The post holder will also manage major fundraising and campaigns projects through the studio.

Candidates will need expertise in large scale publishing project management and experience of a broad range of commercial print, display, merchandising and other marketing and communications collateral. A track record in print specifying and print buying is also required to support the production department. They will need a strong studio management background, excellent organisational and client handling skills with an ability to prioritise their own workload and work on their own initiative. Traffic Management System and strong IT skills a must, you will need a degree or equivalent.

Please show your suitability for this post by giving answers to the following questions: Using the guidance notes may help you formulate your answers.

Steward resources

As Traffic Manager you will be required to evaluate upcoming studio capacity, plan and allocate resources appropriately and organise freelancers and suppliers to deal with periods of peak productivity.

Please tell us about an instance when you foresaw and had to managed studio capacity at a busy time with urgent deadlines. Describe how you evaluated the extent of the upcoming problem, what options were open to you and what actions did you took to manage the situation. Describe the outcome and evaluate your performance.

Deliver results

The traffic manager will be required to manage some of the larger publishing projects handled by the Communications Division design studio. Describe a medium-to-large publishing project (30 items or more) you have managed. Include details of the range of deliverables, client and studio staff briefings, your scheduling and allocation strategies and risk factors you considered. What problems did you encounter, how did you resolve them and what was the final outcome?

Communicate effectively

Describe a project or job where there was considerable ‘scope creep’ from the client in the context of a high profile job. What steps did you take to manage expectations and ensure delivery while managing impact on studio capacity? How did you communicate this to both the client and studio teams? What were the results of your intervention?

We value the contribution each person makes to the success of our organisation. That’s why you can expect a wide range of rewards and benefits, including a generous holiday allowance, an interest-free season ticket loan and flexibility that will ensure you enjoy a good work/life balance.

As this post is UK based, non-EC nationals will require current and valid permission to work in the UK.

Download the role profile (159 KB pdf)

To apply for this post, please download an application pack and email your completed UK & Ireland application form to: recruitment@christian-aid.org (quoting the reference number). Alternatively, your completed application form can be printed out and posted to us at:

Christian Aid
35 Lower Marsh
Waterloo
London SE1 7RT

Please note that CVs will not be accepted.

Job reference: 347-MA

Closing date: 12 noon, Monday 17 September 2012

Interview date: Friday 21 September 2012

Christian Aid values diversity and aspires to reflect this in our workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.