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Community Engagement Coordinator Heifer International Memphis, TN, United States

Function:
In order to meet Heifer International’s revenue goals, mission and brand, the Community Engagement Coordinator is responsible for community engagement with congregations, schools and civic groups in the Memphis and northeast Arkansas geographic region through targeted outreach and the building and management of the Community Volunteer Network. 

Responsibilities:
1. Identify strategic markets and develop a plan to build and manage a portfolio of congregations, schools, civic groups and other constituents to meet revenue goals in a targeted market.
2. Develop and deliver presentations and train volunteers to make presentations to educate donors and other volunteers about Heifer’s mission and model in order to increase revenue, awareness, and brand recognition. 
3. Manage volunteer networks through recruitment, training, cultivation of action plans, support of volunteer initiatives and regular communication providing appropriate information, resources and guidance for Area Volunteer Coordinators and Community Volunteers.
4. Identify opportunities and respond to requests for volunteer engagement.
5. Manage a budget and make good judgment decisions independently for fundraising and volunteer activities within the geographic area.
6. Collaborate with the Philanthropy Department to provide the field support for Corporate Relation partners (AKA, Global Impact,) and Directors of Philanthropy and Mid-Level Associates to identify potential major and mid-level donor support avenues.
7. Maintain and update donor, donor community group and volunteer records in the CRM database in order to accurately and efficiently monitor and report on activity. 
8. Plan, implement, and assist volunteers with special events, fundraising activities and promotional efforts.
9. Collaborate with other teams to implement comprehensive organizational fundraising and volunteer management strategies.
10. Maintain a current and substantive knowledge of donor trends and fundraising best practices. 
11. Develop a growing knowledge of the work of Heifer with regard to the issues of hunger and poverty, community development, and environmentally sound, sustainable farming practices. 
12. May perform other job-related responsibilities as assigned by management.

Minimum Requirements:
Bachelor’s degree plus two (2) years of related experience. Proven experience in community engagement and/or volunteer management essential.
OR
High school diploma/GED plus six (6) years of related experience. Proven experience in community engagement and/or volunteer management essential.

Most Critical Proficiencies:
• Skilled at working with groups, congregations, judicatories, civic clubs and schools. 
• Knowledge of the non-profit sector with awareness of the context in which non-profit organizations operate.
• Knowledge of the principles and practices of volunteer management.
• Proven interpersonal and communication skills.
• Skilled with computers as a tool for word processing, database, e-mail, spreadsheets and organizing.
• Knowledge of community development/poverty eradication theory and practice. 
• Adherence to ethical fundraising practices as outlined in the Association of Fundraising Professional (AFP) Code of Ethical Principles and Standards of Professional Practice.

Essential Job Functions and Physical Demands:
• Preparing and presenting presentations, reports, business correspondence, and procedure manuals that conform to prescribed style and format.
• Must possess a valid driver’s license.
• Ability to cultivate, solicit, and steward donor/volunteer groups.
• Working with a diverse staff, including multiple cultures and beliefs, and sensitivity to gender equity, with the ability to relate to individuals and groups diplomatically and tactfully.
• Working independently and handling multiple tasks with impeccable attention to detail.
• Constant face-to-face, telephone and electronic communication with colleagues and the general public.
• Constant sitting and moving with occasional bending and lifting of up to 20 pounds (9 kilograms).
• Working at a computer for extended periods of time.
• Ability to travel domestically and internationally.
• Ability to work with sensitive information and to maintain confidentiality.

To apply visit our website at http://www.heifer.org/careers