Business Intelligence Analyst

Medecins Sans Frontieres (MSF) is an independent, medical, emergency relief organisation that provides assistance to people worldwide, regardless of their background, religion or political convictions. Above all, we aim to save lives and to offer medical care to victims of disasters, wars and epidemics. Working together with local staff, we give direct support to the population. MSF also appeals to those in power, including governments and international organisations, and speaks out about the abuses we encounter in the course of our work
MSF coordinates operations through collaborations between global offices. 'Artsen zonder Grenzen Nederland' (MSF-Holland) has a partnership with offices in the UK and Germany. This partnership, known as 'MSF Operational Centre Amsterdam' (MSF-OCA), operates medical humanitarian interventions in about 25 countries. Annually, MSF-OCA deploys approximately 1,100 international staff and employs 7,000 national staff.
The office of MSF-Holland located in Amsterdam hosts more than 200 employees, offering direct support to MSF-OCA operations.
MSF-Holland / OCA is currently looking for a
Business Intelligence Analyst (100%)
Based in Amsterdam
OCA recognises that business intelligence tools, processes and competencies would greatly enhance the reporting, forecasting and diagnostic capabilities of the organisation. We require a BI Analyst to develop our vision, engage Departments, identify data sets and sources and deliver a programme of work on appropriate business intelligence to support our Strategic Plan objectives and operational requirements.
OCA is currently software-agnostic in terms of which BI applications may meet our requirements, and require a senior business analyst with strong project management skills to help define the right approach, build on the business case that has been made for BI, identify quick wins and prioritize and deliver a long-term development programme.
The position will report to the Head of the Programme Management Office, but with close functional working with the OCA Controller and Head of ICT.
  • Initiates and coordinates business intelligence initiatives across OCA
  • Develop and deliver a programme of work to improve our reporting, forecasting and diagnostic capabilities through the use of BI processes, tools and competencies
  • Work with Departments to review and analyse relevant existing data sets and sources, and to recommend (and support them with) improvements to ensure better BI capacity. This duty may include giving mandatory instructions to departmental application administrators on e.g. report building
  • Work with ICT to determine the best software and application landscape for BI tools
  • Provide senior management with key strategic and organizational indicators, once BI capabilities are in place
  • Promotes accuracy and efficient gathering of data and information across OCA and proposes improvements to enable effective decision-making, monitoring and forecasting
  • At least 3 years' experience in senior business analyst role, or similar senior business intelligence position
  • At least 2 years' experience delivering BI projects in large or international organizations
  • Previous experience in developing a BI programme from scratch, identifying business requirements and working with ICT to consider appropriate applications and tools
  • Strong team-working skills and experience, particularly in a matrix management environment
  • Strong analytical and problem solving skills
  • Excellent communication skills, oral and written, comfortable presenting to senior management
  • "Getting things done" mentality, persistent, persuasive and convincing
  • Ability to work independently, with minimal supervision and under pressure
  • Fluent in English, written and speech
  • Demonstrated ability to deliver in an international and multi-cultural environment
  • Previous experience of working in an NGO humanitarian organisation is also an advantage
  • You must be willing to travel and spend some time at our projects in the field
  • A challenging and exciting position in an international environment
  • A contract for one year with a renewal option (subject to satisfactory performance) based on a fulltime appointment (40 hours/week)
  • A gross monthly salary between EU 3,559 and EU 5,082 depending on professional experience, based on fulltime appointment
  • Other benefits include 30 holidays and a premium-free pension
If you are interested in this position and would like any additional information, please contact Jennifer Perkins (Head of PMO) on phone number + 31 (0)6 2071 8710.
If you recognize yourself in the profile, please click here to apply directly via our website.
The closing date for application is 5 June 2016.