Sandvik Mining is seeking a
Customer Sales Support Representative
Location: Lively, ON
Come and join our team! Sandvik Mining is a business area within the Sandvik Group and a leading global supplier of equipment and tools, service and technical solutions for the mining industry including rock drilling, rock cutting, rock crushing, loading and hauling and materials handling.
Sandvik is proud to offer competitive wages and benefits (that start upon hire) as well as participation in an excellent company pension plan.
Currently we are seeking a Customer Sales Support Representative located in Lively, ON.
The Role:
The Customer Sales Support Representative is responsible for providing industry leading sales support, which exceeds customer expectations and fosters customer loyalty and a positive experience in order to support the achievement of sales targets by carrying out the following job duties:
  • Actively promoting/selling parts, tools and service to support customers in alignment with their needs by identifying and following-up on opportunities to convert to sales, initiating proactive calls, visiting customers as required and ensuring customer orders are processed.
  • Expediting customer orders and actions from backlog reports
  • Maintaining working knowledge of products and their functions for in your respective customer groups
  • Attending/participating in relevant stakeholder meetings/activities (i.e. price reviews, budget preparation, account planning, sales meetings etc.)
  • Staying current on industry developments, competitive offerings and issues affecting sales and customers
  • Ensuring all activities are carried out in accordance with Sandvik’s core values and current policies and procedures
  • Other duties as assigned
Your Profile
  • Post-secondary education is required, preferably in a Business related field
  • Proven customer service and sales experience is preferred
  • Knowledge of the mining industry would be an asset
  • Bilingualism (French & English) would be an asset
  • Strong oral/written communication and interpersonal skills
  • Knowledge of processes, tools and techniques for selling goods and services
  • Ability to work flexible working hours
  • Must be legally eligible to work in Canada
Sandvik offers a comprehensive compensation package including a retirement savings plan with matching, competitive health, dental, life and disability benefits and ongoing development and training.
How to Apply
Qualified candidates can apply at www.sandvik.com/careers to the Customer Sales Support Specialist job opening # 345072.
Sandvik is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every worker has the opportunity to reach their full potential.
We thank all applicants. Only those considered for an interview will be contacted.
Deadline: 10 Jun
Job-ID: 345072