Technical Services Engineer

Goals and Mission

Service Engineer is responsible for performing the commissioning, fault intervention/elimination (corrective maintenance) and preventive maintenance of drive systems. The additional mission of service engineer is to increase the loyalty and satisfaction of the customer. This position is also responsible for supplying the creative feedbacks to increase the quality of the service operations and processes.

Working Contacts

Internal: Customer Services Operations Management, Product Sales Groups, Project Management, Engineering Group.

External: Customers, Machine & Process Builders, OEMs

Responsibilities

Perform commissioning, fault intervention/elimination (corrective maintenance) and preventive maintenance of drive systems (in Turkey and abroad)

Responsible for increasing own technical and application skills to improve the service quality

Create service sales opportunities in the customers plants and forward the opportunities to the sales team

Carry out the small sized modernization projects and do the commissioning of these projects on site

Create the documentation (reports, protocols)

Supply the creative feedbacks to increase the quality of the service operations and processes

Compliance with regulations and company policies (e.g., health & safety, environmental protection, information security)

Education

University degree in Electrical or Electrical-Electronics Engineering

Knowledge and Language

Very good command of English

Principles of Power Electronics, Electrical Motors, Electrical Speed Drives, Automation &Control Systems, application knowhow

Experience

1-3 years of experience in the related area

Capabilities

Communication skills

Team player

Analytics

Result & quality orientation
Customer focus

Learning

Other

Military service should be completed for male candidates

Flexible for travelling
Technical Services Engineer