Technician, Desktop & PC Support (Ruwais City)

Provides technical support to the users of PCs and peripheral equipment. Installs, maintains, troubleshoots and upgrades computers hardware and software. Monitors and ensures the efficient utilisation of these facilities.

• Implements user requirements for PCs and sets up configuration to meet the requirement.
• Prepares copy of Images of operating systems and Microsoft application to be deployed on all the PCs.
• Installs, assembles and configures computers, monitors, network infrastructure and peripherals.
• Prepares test lab environment for testing compatibility of new hardware.
• Installs in-house developed Applications, Enterprise Resources Planning Application, and Clients and off-the-shelf packages.
• Implements office automation projects, including electronic messaging, software distribution and associated systems and equipment.
• Sets up and installs audio/visual equipment for ADNOC events and conferences.
• Supports users on the utilisation of PCs and workstations for networking, printing and plotting, networking software, network file system, maintaining routing tables and workstations and accesses other computing systems.
• Troubleshoots and resolves users’ problems at ADNOC remote sites in
co-ordination with the Help Desk, and ensures resolutions in conjunction with the Network & Telecommunications Section and Operations & User Support Section.
• Provides support for the site preparation, installation and relocation in issues related to implementation of LANs, PCs and workstations.
• Assists network administrator in set-up of computers on Wide Area Network.
• Assists in maintenance of backup and files security for PC’s.
• Maintains a knowledge base for problems and solutions log to be used by other technical support analysts.
• Performs other similar or related duties, as assigned.

Skills

5 years’ experience in the support of computer operations.

Good knowledge of English.

Education

Secondary education followed by a 2-year study in computer science (i.e. MCSE) is preferable.

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Job Details

• Job Location: Abu Dhabi, UAE
• Company Industry: Oil/Petroleum
• Type of Company: Employer (Private Sector)
• Job Role: Technology/IT
• Joining Date: 2012-03-01
• Employment Status: Full time
• Employment Type: Employee
• Manages Others: No
• Number of Vacancies: 2

Preferred Candidate

• Career Level: Mid Career
• Years of Experience: Min: 2
• Residence Location: United Arab Emirates
• Gender: Male
• Degree: Certification/diploma

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