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Human Resources Analyst- Sao Paulo

Location: Sao Paulo, Brazil
Closing Date: 03/06/2012


Background / General description:
The International Finance Corporation (IFC), the private sector arm of the World Bank Group, is a

leader in sustainable investments in emerging markets. IFC’s mission is to promote sustainable

private sector investment in developing countries, helping to reduce poverty and improve people's

lives.

The Client Services Unit of the Human Resources Department seeks to appoint an HR Analyst to join the LAC Regional HR team. HR Account Managers are the Business Partners to their assigned client departments; the Human Resources Analyst will partner very closely with the HR Account Managers and the HR program assistants to provide HR services to staff and Managers. The Human Resources Analyst will also be a part of the HR Analytics team. He/She will provide analytical support and database management data accuracy, develop and maintain HR information and reporting systems, and support staff in matters concerning

recruitment, performance management, training and career development.

The position is local and will be based in Sao Paulo.

Duties and Accountabilities:
• Handle HR related staff queries in a prompt manner;

• In collaboration with the relevant Human Resources Account Managers provide guidance to staff on career development, and compensation and benefits related questions;

• Develop a strong understanding of the rationale underlying HR policies to guide clients in the interpretation of such policies & procedures;

• Provide client support and interventions as required by the team’s work program;

• Partner with clients and the regional Mobility and Recruitment team to monitor recruitment and mobility process and ensure flawless implementation of staffing operations;

• Work with managers to ensure proper on-boarding of new staff, as defined by the LAC Region on-boarding process; conduct periodic feedback interviews to ensure that on-boarding goals are

met;

• Assist and oversee appropriate and timely compliance of the annual evaluation process;

• Maintain and continually improve the existing HR information systems and coordinate with colleagues in the field and at HQ to compile information;

• Provide regular HR reports;

• Responsible for pulling ad-hoc data requests for client service team and preparing data for client management presentations;

• Responsible for preparing data and analysis for strategic staffing conversations;

• Using developed templates, tools and systems to manage HR processes, such as performance management, talent management, recruitment, onboarding etc with client teams

• Contribute to corporate HR deliverables and provide back-up for other HR analysts in the Client Services Team

Selection Criteria:
Master's degree (preferred) or undergraduate degree in a relevant discipline (i.e. human resources, management, behavioral sciences, business, public sector management or other related field ) and a minimum of 1-2 years of entry level professional HR experience;

• Solid knowledge of core HR areas: compensation/benefits; learning and training; performance management, career development and staffing and recruitment.

• Previous experience as generalist or in the compensation and benefits area is preferred;

• Solid research / analytical skills;

• Willingness to “roll-up sleeves” and flexibility to engage in all aspects of HR work, from identification of issues and design of policies and programs to implementation;

• Effective verbal and written communication skills, with a particular focus on ability to present well-reasoned analyses, findings and recommendations;

• Excellent team skills, willingness to collaborate and share knowledge with colleagues and clients at all levels;

• Track record of the highest level of integrity and ability to respect confidentiality is essential;

• A positive attitude and a high degree of initiative;

• Proven ability to multitask, meet tight deadlines, and attend to details while maintaining an overview of HR priorities;

• Ability to create trusting

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