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Operations Officer - Access to Finance- Jakarta

Location: Jakarta, Indonesia
Closing Date: 03/01/2012


Background / General description:
The Organization: International Finance Corporation (IFC), a member of the World Bank Group, fosters sustainable economic growth in developing countries by financing private sector investment, mobilizing private capital in local and international financial markets, and providing advisory services to business and governments. Our vision is that people should have the opportunity to escape poverty and improve their lives.

IFC in Indonesia aims to: (1) reduce the impact of climate change; (2) increase rural incomes; (3) promote sustainable urbanization. To achieve these objectives, IFC in Indonesia combines investment and advisory services to expand access to finance, extend the reach and provision of infrastructure, strengthen commodity-based supply chains, support the creation of viable forest plantations on degraded lands, and improve the business environment.



The Program: IFC’s Access to Finance Program in Indonesia (the “Program”) seeks to increase access to finance for farmers, home buyers, small and medium-sized businesses, and those living in rural areas often overlooked by banks and other financial institutions. The reach of Indonesia’s financial sector is limited, as measured by the percentage of credit provided to the private sector relative to GDP (28.6 percent). Additionally, it is estimated that 70 percent of micro, small and medium enterprises (MSMEs) remain underfinanced.

By supporting microfinance and SME banking, housing finance, and sustainable energy finance, IFC is helping banks and financial institutions to diversify their products to underserved markets, greatly extending the reach of secure and reliable financial services. IFC also supports systemic change in the financial sector to increase access to finance; examples are the work with Bank Indonesia on enhancing the role of credit bureaus and on improving regulations for branchless banking.

Reporting Line: This position reports directly to the Senior Operations Officer for Access to Finance in Indonesia.

Scope of Work: The Operations Officer (“OO”) will work closely with other team members in A2F and will be an important source of knowledge and expertise on financial sector issues in Indonesia. S/he must be an experienced professional whose knowledge and skills enable him/her to undertake project design, project implementation, and knowledge management initiatives with limited direct supervision. The OO is expected to independently lead the development of advisory projects, particularly in the area of innovative payment solutions, including 1) technical assistance to individual financial institutions on developing and implementing innovative payment solutions, 2) designing and overseeing implementation of public outreach/ financial education campaigns in the space of innovative payment solutions, and 3) facilitating a dialogue among stakeholders (FIs, telcos, technical providers, regulators) on common models and platforms to deliver innovative payments solutions to unserved and underserved population in Indonesia.

In close cooperation with other team members, the OO will focus on:

a) Identifying potential clients and stakeholders and managing relations with them;

b) Facilitating meetings, roundtables, discussions among stakeholders in innovative payment solutions in Indonesia (FIs, telcos, technical providers, regulators);

c) Developing project concepts, including project logical frameworks, preparing and vetting concept notes, and preparing internal approval documents;

d) Guiding project implementation, including managing consulting teams;

e) Measuring and reporting project results;

f) Conducting applied research in areas relevant to innovative payment solutions; and

g) Providing leadership in gathering and sharing knowledge about IFC Access to Finance experience.

The work requires extensive coordination with other IFC business lines, including with IFC’s Financial Markets investment services teams and with regional/global resources. The OO must be a well-organized, proactive person, with the ability to represent IFC in large and small gatherings to private and public sector stakeholders.

Duties and Accountabilities:
Specific duties and accountabilities include, but are not limited to:

• Proactively facilitate contact between prospective clients, partners, and IFC and World Bank.

• Assist in the design of projects, if necessary, including preparation of internal approval documents: logic models, monitoring and evaluation frameworks, cost-benefit analysis, and project concept and approval documents.

• Prepare project workplans, budgets and other operational documents, consistent with overall IFC objectives, plans and budgets. Maintain compliance of the project(s) with IFC’s overall financial market strategy and IFC procedures.

• Prepare terms-of-reference and identify, select and schedule consultant assignments, guide consultants in the effective delivery of their services, including monitoring their work to ensure that agreed deliverables are met and that they are captured in appropriate reports.

• Work closely with other team members to ensure that program objectives are met, including monitoring and reporting the output, outcome and impact of the project(s). Document the progress of projects, resolve issues and initiate improvements for projects when needed.

• Prepare project monitoring documents, including all required supervision reports and completion reports.

• Communicate the progress of the project(s) and overall program to IFC and related partners, and proactively engage with IFC communications to ensure external and internal communications issues are well addressed.

• Liaise and work closely with the IFC investment team and World Bank payments team.

• Identify key lessons learned to be shared with the wider IFC Access to Finance team, and develop IFC SmartLessons and other internal knowledge management documents.

• Provide expert opinion/advice on relevant technical areas related to IFC’s operations.

• Travel as necessary to support program and project design and development, and implementation.

• Accept ad-hoc tasks consistent with the aims of the position as assigned.

Selection Criteria:
• Master’s degree from a reputable university with concentration in finance, business, economics, or other relevant discipline required.

• At least 8 years of relevant working experience in a position with significant decision-making responsibility, preferably at least three years with financial institution(s) or telecommunication companies in an emerging market environment.

• Experience managing a project, preferably donor-funded, including project set-up and completion.

• Ability to work with limited supervision and to think independently.

• Ability to work effectively under time pressure with high degree of accuracy and with a strong capacity to produce high-quality work.

• Proven ability to demonstrate initiative, monitor issues and tasks, meet deadlines and priorities, and ability to work in a team.

• Ability to communicate ideas clearly and confidently, articulate issues and recommend practical solutions.

• Strong oral and written English skills, including ability to write and edit project/program documents. Bahasa Indonesian language skills, oral and written, are preferred.

• Demonstrated ability to prepare proposals, concept papers and reports to a high-level of English proficiency.

• Strong interpersonal skills and proven ability to build cooperative networks.

• Strong analytical and organizational skills.

• Strong computer skills, with an emphasis on Word, Excel and Powerpoint.

IFC offers a challenging and rewarding work environment, attractive compensation and excellent career opportunities. All applications will be treated in strict confidence. Please note that only short-listed candidates will be contacted.

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