Specialist: Business Intelligence Content Management

Reference Number	6462/AM/SpecBIContMngt/PP/Mid
Job Title:	Specialist: Business Intelligence Content Management
Location:	Midrand
Job Level:	5 (Upper)
Reports To:	Manager: Business Intelligence
Advert release date:	13-02-2012
No. of Positions Available:	1
Response Deadline:	17/2/2012
Objectives:	To ensure that the BI Portal supports and promotes Business Intelligence in Vodacom by: -- Actively promoting the use of the BI Portal by means of newsletters, demo sessions and an induction programme. -- Identifying information consumers and stakeholders and providing guidance on the availability and location of information relevant to them. To understand and be responsible for the content, design, navigation and layout of the information published on the BI Portal. To make the BI Portal easy to use by ensuring that: -- it simplifies the dissemination, display, delivery and access to the bulk of information available; -- Content is fresh, relevant and actively used; -- Correctly classified and named to cater for different business units and processes; -- Duplication is minimised; -- Related information are linked to assist with navigation; -- Search functionality is optimal and; -- Published information is of high integrity and quality assured. Identify, investigate, analyse and document user experiences with the content on the BI portal and propose solutions in enhancing the user experience. Identify, document and maintain frequently asked questions and provide additional end-user guidance through enhancing video tutorials. Effectively communicate all BI Portal enhancements to relevant stakeholders. Initiate and manage changes to BI Portal, working closely with business analysts on the most appropriate solutions. To ensure that all information published on the portal is in accordance with the Company’s Information Classification Policy. To manage the security framework and access application process. To initiate and co-ordinate a BI Portal governance framework which will ensure flexibility and consistency in published content, navigation and layout. To manage and prioritise new information requests, and communicate progress to requestor.
Competencies:	Skills: Editing, summarising and categorisation Verbal and written communication Interpersonal, relationship building Attention to detail Knowledge: Data Taxonomy Metadata Management User Experience Design Business Intelligence technology and industry trends (optional) Cognos BI suite (optional) Attributes: Creative Detail conscious Persuasive Flexible Self driven Goal orientated Perseverance Approachable
Requirements:	Qualifications: Matric / Grade 12 or SAQA accredited equivalent* (Essential) Graduate degree / 3 year diploma or SAQA accredited equivalent* in Information Technology/ Information Science/ Media Studies or related field. Experience: Minimum of 3 years experience in a Business Intelligence environment (Essential) At least 1 year Business Analyst experience (Essential) Knowledge Management experience (Preferable) Publishing, editing and web page design experience (Preferable) Telecommunication industry experience (Advantageous)
Other:	* Please note that the onus lies with the candidate to provide Vodacom with substantial evidence to prove that his/her qualification is equivalent to the required NQF (National Qualifications Framework) level for the specific position. Incomplete CV's will not be considered.
Employment Equity:	The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.