Student Advisor (Call Centre) Ref: 0490D30
- 12 month fixed term contract
- $55k to $60k including employer superannuation contributions and an opportunity to salary package
Murdoch University currently has more than 18,000 students and 1,400 staff. We’re proud of our national reputation for excellence in research, teaching and student satisfaction.
An opportunity now exists in The Student Centre for a full-time Student Advisor on a 12 month fixed term contract. Student Advisors are the first point of contact for phone queries relating to enrolment processes, academic records, course access, course fees and charges and other student specific services.
Applicants should have a passion for customer service and enjoy working in a team environment as well as have effective communication and interpersonal skills. A demonstrated commitment to providing a high level of customer service and resolving queries in a positive and timely manner is essential. Previous relevant work experience in a customer service environment would be advantageous.
Further information about this position can be obtained from Frank White Student Centre Manager on Phone 9360 2726 or by email from f.white@murdoch.edu.au.
Application procedures and a position description with detailed selection criteria are available from the University's web links shown below.
All applicants are required to address the selection criteria within their application.
Please send all applications to recruitment@murdoch.edu.au
Closing date: Friday 17th February 2012
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