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Vendor Analyst Network and Telecom SABMiller

5:52:00 PM ,

The Vendor Analyst for Network and Telecoms will analyse the performance data for Network and Telecoms vendors effectively so they are used efficiently to deliver an optimised service to customers.

The Vendor Analyst will:

  • Collate and analyse vendor performance data
  • Support day to day co-ordination of the global vendor relationships, working closely with Vendor Manager
  • Compile dashboard views of infrastructure vendor performance (balanced scorecard) and IS executive reports
  • Analyse market data on vendor capabilities and benchmarks

The Vendor Analyst is primarily responsible for the following within the scope of Network and Telecoms, s/he will:

  • Monitor the performance of the agreements with vendors and provide detailed analysis of performance to Vendor Managers
  • Assist in the evaluation of external markets for sourcing developments and opportunities within the Network and Telecoms vendor landscapes
  • Advise Vendor Managers on market trends, vendor developments and product innovations
  • Support the vendor governance process frameworks for interactions and integration with the vendors and across SABMiller
  • Support the Vendor Manager in escalation and arbitration for vendor relationship issues, and if required, ultimately for operational problems
  • Help establish common goals and account plans, and drives the communication plan between the parties
  • Support the development of a balanced scorecard for strategic infrastructure vendors
  • Compile executive level reports and dashboard views (balanced scorecard) of infrastructure vendor performance
  • Support the day to day co-ordination of the global vendor relationships, working closely with the Commercial Management and Vendor Manager – Network & Telecom
  • Support the ongoing evaluation and benchmarking of vendor services globally & regionally
  • Escalate global IS vendor performance or governance issues to the Vendor Manager
  • Support the dispute resolution procedure relating to any claims or disputes between SABMiller and its strategic vendors
  • Ensure the Vendor Manager - Infrastructure is appropriately briefed at all times and used effectively as an escalation point

Desired Skills & Experience

Knowledge and Experience Required

  • HND / Degree educated preferred (or of Graduate calibre) in IT or a business discipline (Finance or Law are particularly appropriate)
  • CIPS accreditation or willingness to participate in a corporate accreditation process
  • Experience in a complex vendor management environment
  • Good relationship and interpersonal skills
  • Understanding of the network and telecoms technology and service delivered by the vendors
  • Good knowledge of the key network and telecoms vendors, the market, competitors and market trends
  • Knowledge of market trends in contract and pricing models, service delivery and performance management, and innovations
  • Experience creating executive level reports
  • Experience analysing vendor performance data
  • Experience of vendor benchmarking
  • A broad understanding of the legal aspects contained within vendor contracts

Roles, Skills and Attributes Required

  • Demonstrate the corporate values: Integrity, Teamwork, Respect, Professionalism
  • Demonstrate ability to work in a global, matrix / team environment. Demonstrates ability to work effectively with geographically dispersed teams to deliver exceptional customer service and high performance
  • Good interpersonal, collaboration and communication skills
  • Ability to identify, analyse and resolve problems and follow through to completion
  • Good planning and organising skills with ability to deliver to plan and deadlines
  • Focus on quality and attention to detail
  • Pro-active, high levels of energy and enthusiasm to deliver results
  • Competent in the use of Microsoft Powerpoint, Project, Word and Excel
  • Good command of written/verbal business English (& additional location language requirements)
  • Good understanding of network and telecoms technology

Company Description

Founded in South Africa in 1895, SABMiller has grown to become one of the world’s largest & most respected brewing companies. With operations in over 60 countries, it has more beer brands in the world’s top 50 than any other brewer and it ranks among the top 3 brewers in more than 30 countries. Every minute of every day throughout the world an average of over 46,000 pints of SABMiller beer is consumed. SABMiller manufactures and markets over 150 beer brands. These include such international names as: Peroni Nastro Azzurro, Miller Genuine Draft, Castle Lager and Pilsner Urquell, as well as major regional brands such as: Miller Lite, Carling Black Label, Aguila, Cristal, Pilsener, Atlas, Snow and Tyskie. The SABMiller organisation is passionate about brewing. From local beers steeped in tradition to brands that are recognised around the world, the company’s ambition is always to offer an outstanding product. Its quality is backed by some of the most efficient brewing and distribution operations in the industry – not to mention its long and successful record of market research and brand development in all corners of the world. Its success also lies in the way it conducts its business - with a respect for partners and employees combined with a desire to support & invest in the local community. SABMiller’s history is one of exceptional growth and returns to shareholders. With its global footprint of 71,000 employees, strong portfolio of brands and spread of operations in both mature and developing markets, SABMiller is well placed to continually improve on this growth.

Additional Information

Posted:
March 19, 2012
Type:
Full-time
Experience:
Mid-Senior level
Functions:
Information Technology
Industries:
Food & Beverages
Compensation:
Market leading plus bonus
Job ID:
2608083

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