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Solutions Design Lead - Infrastructure SABMiller

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The Infrastructure Solution Design Lead will be responsible for delivering high and low level technical solution designs for requirements being delivered across the business. Acting as a bridge between architectural standards and the Solutions Delivery function, you will be instrumental in aligning solutions to SABMiller IS strategy. The Infrastructure Solution Design Lead will be responsible for the identification of technical solutions with a particular focus on efficiency of design, adherence to standards, supportability and cross-solution integration. You will assist in the sourcing of, and liaison with, external suppliers responsible for delivery of solutions and researching IT trends and options to ensure selection of the appropriate technology.

Candidates must be able to demonstrate a breadth of technical experience working at the enterprise level, with a solid working knowledge of storage systems, networking and server infrastructure including virtualisation. A good working knowledge of Microsoft Active Directory, Exchange and DNS is also required. An understanding of load balancing technologies and virtualisation products such as Citrix would also be beneficial. The Infrastructure Solution Design Lead will have a high level of competence in hands-on solution design.

The Solutions Design Lead will focus on the following key areas:

  • Working under the guidance of the Head of Programmes and Projects, act as a focal point for any solution design aspects within SABMiller
  • Be the single point of contact for any questions concerning the technical solutions, maintaining effective communication channels and positive working relationships
  • Deliver end-to-end high level and low level solution designs, supported by appropriate documentation, walkthroughs, hand-offs and ongoing validation through the project lifecycle.
  • Act as the custodian of technical solutions and their performance in relation to service delivery and continuous improvements
  • Ensure the alignment of the solution with the global technical framework and associated IS Strategy
  • Work closely with the Head of Programmes and Projects and Solutions Programme Managers acting as escalation point for appropriate solution design issues
  • Liaising with the IS Business Partners and their teams, supporting estimation and planning processes
  • Maintain a close working relationship with solution design outsourcing partners
  • Provide technical assistance and training for service management team
  • Review and manage any 3rd party supplier performance relating to solutions delivery
  • Work with any contracted Business Analysts to gather and analyse the solutions data and information
  • Together with the Service Delivery team, monitor performance of solutions and ensure solution design is compliant with the agreed SLA’s
  • Build and maintain good working relationships with the IS Business Partners and their teams
  • Identify solution requirements, in line with SABMiller regional and global architecture standards and strategies
  • Carry out technical assurance of supplier-delivered technical solutions, ensuring they are fit for purpose, supportable and aligned with architecture strategies and standards
  • Develop technical designs for solution components retained in-house
  • Drive integration of solution components across multiple suppliers
  • Participate in major incident resolution and MIRs (Major Incident Reports)
  • Identify solution and delivery risks and propose appropriate mitigations
  • Own and maintain physical architecture and supporting documentation
  • Drive assessment of technical, project and support impacts of new business solutions
  • Monitor solution testing progress and initiate corrective action, as appropriate, to ensure that solutions are delivered in accordance with expectations
  • Ensure that comprehensive solution quality, and risk plans for projects of a complex nature are prepared and maintained
  • Monitor performance against plans and control activities of programme and projects resources where relevant
  • Provide direction to the project management team members advising and developing the solutions in collaboration with Solutions Programme Managers where appropriate
  • Work with the IS Business Partner and Functional IS Specialist, to gather information on functional business solutions and translate these into deliverable solutions
  • Develop and maintain an in-depth knowledge of functional business processes and supporting IS systems
  • Be an active and engaged member of the Programme and Project team, regularly attending meetings and establishing effective working relationships across the IS team

Working closely with the other Solutions Programme Managers, Solution Design Leads and other IS teams, analyse demand across the functions and identify areas of commonality and/or conflict from functional business demand requests

The Solutions Design Lead will focus on the following key areas:

· Working under the guidance of the Head of Programmes and Projects, act as a focal point for any solution design aspects within SABMiller

· Be the single point of contact for any questions concerning the technical solutions, maintaining effective communication channels and positive working relationships

· Deliver end-to-end high level and low level solution designs, supported by appropriate documentation, walkthroughs, hand-offs and ongoing validation through the project lifecycle.

· Act as the custodian of technical solutions and their performance in relation to service delivery and continuous improvements

· Ensure the alignment of the solution with the global technical framework and associated IS Strategy

· Work closely with the Head of Programmes and Projects and Solutions Programme Managers acting as escalation point for appropriate solution design issues

· Liaising with the IS Business Partners and their teams, supporting estimation and planning processes

· Maintain a close working relationship with solution design outsourcing partners

· Provide technical assistance and training for service management team

· Review and manage any 3rd party supplier performance relating to solutions delivery

· Work with any contracted Business Analysts to gather and analyse the solutions data and information

· Together with the Service Delivery team, monitor performance of solutions and ensure solution design is compliant with the agreed SLA’s

· Build and maintain good working relationships with the IS Business Partners and their teams

· Identify solution requirements, in line with SABMiller regional and global architecture standards and strategies

· Carry out technical assurance of supplier-delivered technical solutions, ensuring they are fit for purpose, supportable and aligned with architecture strategies and standards

· Develop technical designs for solution components retained in-house

· Drive integration of solution components across multiple suppliers

· Participate in major incident resolution and MIRs (Major Incident Reports)

· Identify solution and delivery risks and propose appropriate mitigations

· Own and maintain physical architecture and supporting documentation

· Drive assessment of technical, project and support impacts of new business solutions

· Monitor solution testing progress and initiate corrective action, as appropriate, to ensure that solutions are delivered in accordance with expectations

· Ensure that comprehensive solution quality, and risk plans for projects of a complex nature are prepared and maintained

· Monitor performance against plans and control activities of programme and projects resources where relevant

· Provide direction to the project management team members advising and developing the solutions in collaboration with Solutions Programme Managers where appropriate

· Work with the IS Business Partner and Functional IS Specialist, to gather information on functional business solutions and translate these into deliverable solutions

· Develop and maintain an in-depth knowledge of functional business processes and supporting IS systems

· Be an active and engaged member of the Programme and Project team, regularly attending meetings and establishing effective working relationships across the IS team

Working closely with the other Solutions Programme Managers, Solution Design Leads and other IS teams, analyse demand across the functions and identify areas of commonality and/or conflict from functional business demand requests

The Infrastructure Solutions Design Lead will work closely with the Application Solutions Design Lead in order to provide end-to-end expertise and ownership of technical solutions.

Desired Skills & Experience

Knowledge and Experience Required

  • IS Technology qualifications essential (ISEB, APM, Six Sigma, Agile, ITIL, TOGAF, etc.)
  • Degree in IS / Technology or appropriate business related subject essential (MSc in Computer Science or MBA or similar with excellent numerical skills)
  • Microsoft, Cisco, VM or Web certifications with demonstrable practical application essential
  • High level of competence in hands-on solutions design, with a breadth of Infrastructure experience across the full project lifecycle
  • Excellent understanding of interfaces between applications and infrastructure and OS
  • Excellent skills in solution architecture
  • Solid understanding of enterprise architecture
  • Requirements elicitation – ability to proactively draw out requirements from stakeholders using a variety of techniques (interviewing, modelling, and surveying)
  • Requirements analysis skills – ability to analyse, categorise, document, validate, and obtain signoff for functional requirements
  • Toolset skills – ability to use tools in place within SABMiller (e.g. Microsoft Office)
  • Analysis – well developed analytical, problem-solving, and decision making skills, leveraging both logic and creativity; strong troubleshooting skills; ability to identify patterns and generate idea

Role Specific Knowledge and Experience:

  • Technical knowledge – excellent IS knowledge of existing IS technology
  • Good working knowledge of Microsoft technologies
  • Essential experience: Server and networking technologies, Active Directory, Microsoft Exchange, DNS.
  • Ability to seamlessly integrate new systems into a complex global environment through change control.
  • Deep understanding of system capabilities, specification and policies
  • Excellent cross-domain problem solving skills
  • Good knowledge of business solutions and potential impacts on the associated business functions
  • Functional knowledge - knowledge of business issues and requirements associated with the business functions of an international company
  • Functional knowledge – knowledge of the business issues and requirements associated with the business functions
  • Experience of managing business relationships in multinational companies across multiple countries

Roles, Skills and Attributes Required

Core Roles, Skills and Attributes:

  • Excellent collaboration skills – ability to work well with others and with multi-disciplinary teams, promoting healthy relationships and building strong team dynamics
  • Excellent leadership skills demonstrated in an IS environment, preferably with an Global cross cultural context or similar
  • Customer orientation – focus on the end users and customer needs; ability to set expectations and meet them with high quality and dependability; ability to understand end user behaviour
  • Results orientation – ability to prioritise work and meet deadlines whilst delivering high quality outcomes
  • Change adoption – ability and willingness to proactively accept and drive change to accomplish positive outcomes
  • Ability to identify, analyse and resolve problems and follow through to completion
  • Ability to build strong relationships with business stakeholders at manager, lead and analyst levels
  • Excellent interpersonal, collaboration and communication skills at all levels

Company Description

Founded in South Africa in 1895, SABMiller has grown to become one of the world’s largest & most respected brewing companies. With operations in over 60 countries, it has more beer brands in the world’s top 50 than any other brewer and it ranks among the top 3 brewers in more than 30 countries. Every minute of every day throughout the world an average of over 46,000 pints of SABMiller beer is consumed. SABMiller manufactures and markets over 150 beer brands. These include such international names as: Peroni Nastro Azzurro, Miller Genuine Draft, Castle Lager and Pilsner Urquell, as well as major regional brands such as: Miller Lite, Carling Black Label, Aguila, Cristal, Pilsener, Atlas, Snow and Tyskie. The SABMiller organisation is passionate about brewing. From local beers steeped in tradition to brands that are recognised around the world, the company’s ambition is always to offer an outstanding product. Its quality is backed by some of the most efficient brewing and distribution operations in the industry – not to mention its long and successful record of market research and brand development in all corners of the world. Its success also lies in the way it conducts its business - with a respect for partners and employees combined with a desire to support & invest in the local community. SABMiller’s history is one of exceptional growth and returns to shareholders. With its global footprint of 71,000 employees, strong portfolio of brands and spread of operations in both mature and developing markets, SABMiller is well placed to continually improve on this growth.

Additional Information

Posted:
March 9, 2012
Type:
Full-time
Experience:
Mid-Senior level
Functions:
Information Technology
Industries:
Food & Beverages
Job ID:
2548647

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