Project Manager Microsoft - Johannesburg
Job Category: Services & Consulting
Location: Johannesburg, ZA
Job ID: 784488-75094
Division: (Not Division Specific)
Do you want to drive project management execution with top Services Professionals to solve complex problems for large enterprise customers? Do you like to foster and manage delivery relationships with enterprise customers and partners and provide oversight of multi-phased, complex solution concepts? Do you enjoy delivering professional consulting services and reaping the rewards of a satisfied customer?
Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.
The Services Project Manager (PjM) is responsible for engagement execution within a formal Statement of Work (SOW) to drive predictable behaviors in terms of project process and outcomes (accomplished on time, on budget, and according to customer specifications). The Services Project Manager supports the Engagement Manager (EM) in the areas of delivery engagement quality and customer satisfaction. The PjM:
Delivers engagements within the constraints of schedule, features/functionality, and budget.
Manages the work that must be done in order to deliver an integrated solution usually composed of products, services, or a formalized solution offering
Establishes a strategy of continuous risk management that enables proactive decisions and actions throughout the project life cycle and create an environment to support it where the project team has visible, measurable, and repeatable processes for managing these risks
Executes established (as mutually agreed to) policies and procedures for the project, e.g. quality assurance, team reference guide, communication plan, and setting up the environment.
Manages (as mutually agreed) Microsoft resources, partners and/or customer resources and materials (equipment, supplies, stock, or consumable/perishable items) used to complete tasks in a project.
Maintains the Master Project Plan to include at least: the Communication Plan (communications within the team and between the team and external entities) and the Team Reference Guide Plan (identifies team and external team members). In addition, maintains the Master Project Schedule.
Stays current and involved in collecting conditions of the project relative to resources (people and optionally funding/cost), schedule (time), and features (the solution and its quality) as specified by the established project protocol. In addition, performs the process of comparing actual performance with planned performance, analyze variances, evaluate possible alternatives and take appropriate corrective action (control) as specified by the established project protocol.
Collects, reviews and publishes project status with regard to resources (people and optionally funding/cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion.
Follows the principles of the Microsoft Solutions Framework (MSF), the Microsoft Operations Framework (MOF) and the current Services methodology (MSDM) in project delivery
Qualifications:
BA or Master's degree
5-8 years of related experience
Competency in Analytical Problem Solving, Customer/Partner Relationships, Product & Technology Expertise, Project Management, Strategic Insight
Project Management fundamentals (e.g. PMI or equivalent) and Industry-specific certifications (as and if applicable)
At Microsoft, we're about helping customers realize their potential. From gamers to governments, moms to mega-corporations, we serve just about every kind of customer, all over the globe.
Many people think Microsoft = software. We do do software-but we also do hardware, services, research, and more. We work on PC operating systems and applications-like Windows and Windows Live. Products for IT professionals and developers-like Windows Server and Visual Studio. Online services such as Bing and MSN. Business solutions like Office and Exchange. And devices like Xbox, keyboards, webcams, and mice. We're passionate about what we do.
What this means if you come to work here is opportunity-to do things that make a real difference in millions, even billions, of lives. To reach your potential. So why not take a closer look at Microsoft? We think you'll find that amazing things really do happen here.
Location: Johannesburg, ZA
Job ID: 784488-75094
Division: (Not Division Specific)
Do you want to drive project management execution with top Services Professionals to solve complex problems for large enterprise customers? Do you like to foster and manage delivery relationships with enterprise customers and partners and provide oversight of multi-phased, complex solution concepts? Do you enjoy delivering professional consulting services and reaping the rewards of a satisfied customer?
Microsoft Services help customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by Improving the overall Customer and Partner Experience, Serving as the customer advocates within Microsoft and Driving customer-centric product improvement.
The Services Project Manager (PjM) is responsible for engagement execution within a formal Statement of Work (SOW) to drive predictable behaviors in terms of project process and outcomes (accomplished on time, on budget, and according to customer specifications). The Services Project Manager supports the Engagement Manager (EM) in the areas of delivery engagement quality and customer satisfaction. The PjM:
Delivers engagements within the constraints of schedule, features/functionality, and budget.
Manages the work that must be done in order to deliver an integrated solution usually composed of products, services, or a formalized solution offering
Establishes a strategy of continuous risk management that enables proactive decisions and actions throughout the project life cycle and create an environment to support it where the project team has visible, measurable, and repeatable processes for managing these risks
Executes established (as mutually agreed to) policies and procedures for the project, e.g. quality assurance, team reference guide, communication plan, and setting up the environment.
Manages (as mutually agreed) Microsoft resources, partners and/or customer resources and materials (equipment, supplies, stock, or consumable/perishable items) used to complete tasks in a project.
Maintains the Master Project Plan to include at least: the Communication Plan (communications within the team and between the team and external entities) and the Team Reference Guide Plan (identifies team and external team members). In addition, maintains the Master Project Schedule.
Stays current and involved in collecting conditions of the project relative to resources (people and optionally funding/cost), schedule (time), and features (the solution and its quality) as specified by the established project protocol. In addition, performs the process of comparing actual performance with planned performance, analyze variances, evaluate possible alternatives and take appropriate corrective action (control) as specified by the established project protocol.
Collects, reviews and publishes project status with regard to resources (people and optionally funding/cost), schedule (time), stakeholder management, and features (the solution and its quality) that influence project performance and completion.
Follows the principles of the Microsoft Solutions Framework (MSF), the Microsoft Operations Framework (MOF) and the current Services methodology (MSDM) in project delivery
Qualifications:
BA or Master's degree
5-8 years of related experience
Competency in Analytical Problem Solving, Customer/Partner Relationships, Product & Technology Expertise, Project Management, Strategic Insight
Project Management fundamentals (e.g. PMI or equivalent) and Industry-specific certifications (as and if applicable)
Company Description
AMAZING THINGS HAPPEN HERE!At Microsoft, we're about helping customers realize their potential. From gamers to governments, moms to mega-corporations, we serve just about every kind of customer, all over the globe.
Many people think Microsoft = software. We do do software-but we also do hardware, services, research, and more. We work on PC operating systems and applications-like Windows and Windows Live. Products for IT professionals and developers-like Windows Server and Visual Studio. Online services such as Bing and MSN. Business solutions like Office and Exchange. And devices like Xbox, keyboards, webcams, and mice. We're passionate about what we do.
What this means if you come to work here is opportunity-to do things that make a real difference in millions, even billions, of lives. To reach your potential. So why not take a closer look at Microsoft? We think you'll find that amazing things really do happen here.
Additional Information
- Posted:
- March 12, 2012
- Type:
- Full-time
- Experience:
- Not Applicable
- Functions:
- Consulting
- Industries:
- Computer Hardware, Computer Software, Information Technology and Services
- Employer Job ID:
- 784488-75094
- Job ID:
- 2695117
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