Manager of ECommerce BioLite Brooklyn, New York, United States
SUMMARY:
Cutting edge clean technology company is seeking a technical ecommerce manager to oversee and optimize direct sales operations and an ecommerce platform.
TITLE: Manager of Ecommerce
HOURS: Full-time
LOCATION: Brooklyn, New York
REPORTS TO: Director of Marketing
COMPENSATION: Salary is competitive with other early-stage startups, including benefits.
COMPANY OVERVIEW:
BioLite is a funded startup that develops; manufactures and markets distributed energy solutions for off-grid communities around the world. Our first products are clean-burning, wood fueled cooking stoves capable of converting their own waste heat into electricity to charge electronic devices. Our business serves two distinct markets, 1) developing world families living in energy poverty, and 2) outdoor enthusiasts seeking fuel-independent cooking and charging.
Developing World:
Half the planet still cooks on indoor open wood fires and the toxic smoke they emit kills nearly 2 million people every year, twice as many as malaria. Previous efforts to address indoor smoke with clean cookstoves have failed to achieve the smoke reductions necessary to protect health and have also failed to catalyze consumer demand due to minimal functionality beyond that of a traditional open fire.
Our HomeStove is capable of reducing indoor smoke by more than 90% while cutting fuel use in half. By providing our largely off-grid customers with the ability to charge cell phones and LED lights, our stoves create economic incentive for purchase and continued use, ensuring sustainable delivery of our health and environmental benefits.
Outdoor:
Our CampStove™ offers outdoor recreators a much needed, green alternative to petroleum cooking combining the speed and reliability of an advanced stove with the appeal of a traditional campfire. Using our revolutionary product, outdoor enthusiasts can cook meals using nothing but the underbrush and twigs they collect on their journey, eliminating the need to carry fuel and generating electrical power to charge cell phones, lights and other devices.
OPPORTUNITY TO MAKE AN IMPACT:
BioLite is looking for an experienced self-directed ecommerce manager to streamline and maintain a robust selling platform for direct sales. This is a unique opportunity to join a fast-moving startup with both a technical and creative environment in the heart of Brooklyn. Please apply if you have applied knowledge of managing an ecommerce retail store and coordinating fulfillment logistics, while overseeing customer service personnel. You will have the opportunity to work among a dynamic team with a range of various projects and programs.
KEY ACTIVITIES:
• Online Store Operations – oversee the online sales, ecommerce platform, and optimize the usability of the shopping cart interfaces. Manage on-line product inventory, images, and content on daily basis.
• Customer Service Management – Manage daily interactions with customers relating to all aspects of their transactions. Recruit, hire, and manage a customer service associate to handle the majority of customer facing phone and email interactions. Together with the Director of Marketing develop streamlined process for optimizing daily customer interactions.
• Fulfillment and Logistics – Coordinate with the fulfillment centers and shipping carriers to ensure the flow of product to customers globally is efficiently accomplished. Oversee financial relationships (quotes, billing, and contracts) with contracted shipping companies and fulfillment centers. Manage returned product and disposition.
• Merchant Gateway – Maintain and optimize gateway and merchant accounts. Analyzing transactions and reconciling data with product inventory.
• Operations and Infrastructure – Collaborate with operations, marketing, and business teams to continue consistent, relevant social media strategies and SEO optimization to increase brand awareness.
• Marketing Recommendations – Collaborate with the Director of Marketing regarding paid search, retargeting, and other marketing initiatives directly related to e-commerce.
QUALIFICATIONS AND EXPERIENCE REQUIRED:
• 3-5 years leading online sales and ecommerce development platforms
• Fulfillment and logistics coordination experience
• Excellent communication skills and ability to interface with multiple business units, third party vendors, and customers
• Web optimization experience with an online retailer
• General hands-on knowledge of PayPal, Authorize.Net, or comparable merchant account
• Experience guiding personnel and teams
• Enthusiastic and conversant in technology, design, and innovation on ecommerce platforms
• Accountability, sense of humor, proactive nature and work ethic
• Able to manage multiple projects, set priorities, meet deadlines and work with vendors
• Excellent written and verbal communication skills
• Must exhibit a passion for the company's mission and commitment to innovation
• Self-managing and motivated; experience in a start-up environment a plus
TECHNICAL SKILLS:
• Full understanding of front end and back end web technology and storefronts
• Ability to turn analytics and financial data into actionable tasks
• Experience in SEO, API integration, batch scripts, and HTML a plus
• Competent in Excel, CSV, & Word files
• 3PL experience
• Experience with online analytical and reporting tools
Please submit your resume, cover letter and portfolio to jobs@biolitestove.com and include “eCommerce” in the subject line.
Company is not accepting candidates via recruiters.
Cutting edge clean technology company is seeking a technical ecommerce manager to oversee and optimize direct sales operations and an ecommerce platform.
TITLE: Manager of Ecommerce
HOURS: Full-time
LOCATION: Brooklyn, New York
REPORTS TO: Director of Marketing
COMPENSATION: Salary is competitive with other early-stage startups, including benefits.
COMPANY OVERVIEW:
BioLite is a funded startup that develops; manufactures and markets distributed energy solutions for off-grid communities around the world. Our first products are clean-burning, wood fueled cooking stoves capable of converting their own waste heat into electricity to charge electronic devices. Our business serves two distinct markets, 1) developing world families living in energy poverty, and 2) outdoor enthusiasts seeking fuel-independent cooking and charging.
Developing World:
Half the planet still cooks on indoor open wood fires and the toxic smoke they emit kills nearly 2 million people every year, twice as many as malaria. Previous efforts to address indoor smoke with clean cookstoves have failed to achieve the smoke reductions necessary to protect health and have also failed to catalyze consumer demand due to minimal functionality beyond that of a traditional open fire.
Our HomeStove is capable of reducing indoor smoke by more than 90% while cutting fuel use in half. By providing our largely off-grid customers with the ability to charge cell phones and LED lights, our stoves create economic incentive for purchase and continued use, ensuring sustainable delivery of our health and environmental benefits.
Outdoor:
Our CampStove™ offers outdoor recreators a much needed, green alternative to petroleum cooking combining the speed and reliability of an advanced stove with the appeal of a traditional campfire. Using our revolutionary product, outdoor enthusiasts can cook meals using nothing but the underbrush and twigs they collect on their journey, eliminating the need to carry fuel and generating electrical power to charge cell phones, lights and other devices.
OPPORTUNITY TO MAKE AN IMPACT:
BioLite is looking for an experienced self-directed ecommerce manager to streamline and maintain a robust selling platform for direct sales. This is a unique opportunity to join a fast-moving startup with both a technical and creative environment in the heart of Brooklyn. Please apply if you have applied knowledge of managing an ecommerce retail store and coordinating fulfillment logistics, while overseeing customer service personnel. You will have the opportunity to work among a dynamic team with a range of various projects and programs.
KEY ACTIVITIES:
• Online Store Operations – oversee the online sales, ecommerce platform, and optimize the usability of the shopping cart interfaces. Manage on-line product inventory, images, and content on daily basis.
• Customer Service Management – Manage daily interactions with customers relating to all aspects of their transactions. Recruit, hire, and manage a customer service associate to handle the majority of customer facing phone and email interactions. Together with the Director of Marketing develop streamlined process for optimizing daily customer interactions.
• Fulfillment and Logistics – Coordinate with the fulfillment centers and shipping carriers to ensure the flow of product to customers globally is efficiently accomplished. Oversee financial relationships (quotes, billing, and contracts) with contracted shipping companies and fulfillment centers. Manage returned product and disposition.
• Merchant Gateway – Maintain and optimize gateway and merchant accounts. Analyzing transactions and reconciling data with product inventory.
• Operations and Infrastructure – Collaborate with operations, marketing, and business teams to continue consistent, relevant social media strategies and SEO optimization to increase brand awareness.
• Marketing Recommendations – Collaborate with the Director of Marketing regarding paid search, retargeting, and other marketing initiatives directly related to e-commerce.
QUALIFICATIONS AND EXPERIENCE REQUIRED:
• 3-5 years leading online sales and ecommerce development platforms
• Fulfillment and logistics coordination experience
• Excellent communication skills and ability to interface with multiple business units, third party vendors, and customers
• Web optimization experience with an online retailer
• General hands-on knowledge of PayPal, Authorize.Net, or comparable merchant account
• Experience guiding personnel and teams
• Enthusiastic and conversant in technology, design, and innovation on ecommerce platforms
• Accountability, sense of humor, proactive nature and work ethic
• Able to manage multiple projects, set priorities, meet deadlines and work with vendors
• Excellent written and verbal communication skills
• Must exhibit a passion for the company's mission and commitment to innovation
• Self-managing and motivated; experience in a start-up environment a plus
TECHNICAL SKILLS:
• Full understanding of front end and back end web technology and storefronts
• Ability to turn analytics and financial data into actionable tasks
• Experience in SEO, API integration, batch scripts, and HTML a plus
• Competent in Excel, CSV, & Word files
• 3PL experience
• Experience with online analytical and reporting tools
Please submit your resume, cover letter and portfolio to jobs@biolitestove.com and include “eCommerce” in the subject line.
Company is not accepting candidates via recruiters.
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