Finca Tanzania Records Assistant

Job Title: Records Assistant

Department: Human Resources

Reports To: Human Resources  Manager

SUMMARY: Gives information to callers, Drafts letters, and otherwise relieves officials of clerical work and minor administrative and business detail by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Reads and routes incoming mail. Locates and attaches appropriate file to correspondence to be answered by employer.

Composes and types routine correspondence and letters

Organizes and maintains file system, and files correspondence and other records.

Coordinates and arranges meetings, prepares agendas, reserves and prepares facilities, and records and takes  minutes of meetings.

Makes copies of correspondence or other printed materials.

Prepares outgoing mail and correspondence, including e-mail and faxes.

Orders and maintains supplies, and arranges for equipment maintenance

COMPETENCIES                          

Problem Solving - Identifies and resolves problems in a timely manner.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Meets commitments.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Gives and welcomes feedback.

Ethics - Works with integrity and ethically.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure.

Quality - Demonstrates accuracy and thoroughness.

Attendance/Punctuality - Is consistently at work and on time.

Education and/or Experience                                                         

Diploma  from a  recognized  College  and two years experience in a similar role

Language Skills                                                        

Ability to read and interpret documents  and  draft letters in  English

Computer Skills                                                        

To perform this job successfully, an individual should have knowledge of Spreadsheet software and Word Processing software.

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