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Credit Controller - Justerini & Brooks

Job Title: Credit Controller - Justerini & Brooks.
Reports to: Commercial Finance Manager
London based (Brick Street)
The Company:

Justerini & Brooks is a London, Hong Kong and Edinburgh based Wine Merchant, founded in 1749 and one of the world’s most recognised names in fine wine with a Royal Warrant and a high reputation for quality and service. Justerini & Brooks have years of combined experience in buying and selling of fine and rare wines and its wine portfolio provides access to a full range of exceptional value wines, fine and rare wines and access to En Primeur. Justerini & Brooks also have a dedicated on trade division which supplies wines, Champagnes and spirits to restaurants, bars, hotels, catering companies and independent retailers throughout the UK.

J&B are in the process of relocating the Credit Control team to a central London location to be closer to the sales teams and ultimately improve the level of customer service. This is an exciting phase of change within the J&B support function and is in line with our vision to become the World’s Leading Fine Wine Merchant

Dimensions of the role

Financial
The J&B Credit Controller will be an engaging business partners accountable for the Account Receivable ledger of £xm and average monthly cash collection of £xm

Market Complexity
The international fine wine market is a competitive and demanding business. The focus for Justerini & Brooks is to continually develop our sales service in line with changing markets and client needs. The aim is to beat the competition and to develop long-standing client and supplier relationships by ensuring we offer market leading advice, stock and service to our customers. Providing exemplary customer service will be the priority for the Credit Control team

Capabilities and Relationships 

Great performance: 
Consistently achieving our monthly cash collection target through great partnership with internal customers and external customers

Create possibilities: Constantly seek to improve credit control processes and procedures

Live the J&B Values: The Credit Controller must have a passionate belief in the values of J&B and live these values every day in the work they do.

Key Relationships:

  • The role reports to the Commercial Finance Manager for Justerini & Brooks
  • The key business partners are the respective Sales Account Managers in the Private Client team, Broking team and On Trade team with whom the Credit Controller will work closely to ensure great management of accounts receivable.
  • The key external relationships will be with our High Net Worth Private Clients and Trade Customers

Purpose of Role

The J&B Credit Controller is a business partner to all sales team members and external customers in ensuring the timely collection of cash to trading terms, maintenance of customer accounts and compliance with key Credit Control policies

Top 3-5 accountabilities

  • Monthly cash collection against targets set 
  • Ongoing accurate maintenance of Sales ledger accounts Accurate reporting of Accounts Receivable to internal stakeholders 
  • Customer credit risk assessment and account application management 
  • Overdues & Bad debt mitigation and reporting
Qualifications and experience required:
  • Experience in a similar credit control role is required to be able to quickly get up to speed in the position.
  • It would be advantageous to have previous experience in a luxury goods customer service environment as well as experience in dealing with high net worth individuals
  • Knowledge of the wine industry and Maginus ERP is an advantage.
  • It will be your ability to engage with private high net worth customers in a professional manner and in line with the values of J&B that will stand you apart from the crowd. As well as the natural ability to business partner with the internal stakeholders (i.e. the sales team)

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