Business Development and Strategy Manager
Job Title:PMII- Business Development and Strategy
Dept/Region: LACRO
Location: Guatemala City, Guatemala
Band:D
FSLA: Exempt
Reports to:Head of Programming
About CRS:
Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.
Job Summary/Background:
CRS Guatemala seeks an experienced development professional with expertise and interest in resource mobilization to lead a creative and dynamic initiative for growing the country program. This position offers an opportunity to demonstrate initiative and leadership skills, and to help shape the direction of the country program. It is an excellent opportunity for program managers to demonstrate an increasingly sought-after skills set for many senior-management positions, as well as for those interested in a career path within business development to take on a more strategic role. Together with the Country Representative (CR) and Head of Programs (HoP), the PM Business Development and Strategy Manager will be responsible for meeting CRS Guatemala’s annual growth targets by providing strategic direction and leading the resource-mobilization efforts for the country program, which has been identified by the agency as one of twelve countries with the most capacity to secure additional funding in coming years. This includes, providing guidance and leadership for strategic growth planning, maximizing CRS’ competitive position to attract new funding, and managing functional teams to identify and capture funding opportunities, incorporating best practices into growth-related business processes and proposals, and building relationships with current and prospective donors. Program and proposal development in Guatemala will involve developing and maintaining strategic alliances and/or coalitions with other organizations. There will be a particular focus on Cross Sectoral Engagement (CSE) and building public-private alliance opportunities, like the USAID GDA funding mechanism. Funding opportunities exist from national and international private sector actors, particularly in food security and agriculture as this is an area of demonstrated interest as reflected in the newly signed public commitment to reduce hunger in Guatemala.
Specific Responsibilities:
Strategic and Growth Planning
· Lead and coordinate the process for the successful development and tracking of a CRS Guatemala growth plan in coordination with the CR and HoP.
· Coordinate CSE efforts, including the refinement and management of internal systems and processes, such as relationship cultivation and management.
· Support country planning based on LACRO and Agency Strategy initiatives and guidelines.
· Consult with the CR and Head of Programs (HoP) to prepare a comprehensive plan and budget for growth strategy that draws on resource persons from the country program, partners, the CRS Foundation and Corporate Engagement unit (FCE), Major Gift Officers as well as other relevant senior regional representatives.
Pre-positioning
· Lead the CRS Guatemala internal Growth Working Group (GWG).
· Support the country program to develop appropriate and effective fundraising strategies involving donor research and intelligence, product development, marketing and solicitation.
· Develop and implement proactive capture plans for upcoming opportunities.
· Develop CSE strategy and cultivate relationships with for-profit and other organizations to increase CRS’ opportunities for funding and consortium-building.
· Support CR/HoP donor relationship management (via research, talking points and pitch preparation, etc.) with USAID, OFDA, USDA, the UN and other public donor organizations in order to ascertain potential for new funding opportunities.
· Stay abreast of trends in new business development and share those with the Guatemala team. Strengthen intelligence and market research to identify opportunities for diversified funding. Maintain an up-to-date opportunities pipeline reflecting donor priorities and upcoming opportunities.
· Work closely with LACRO Business Development Regional Technical Advisors (RTA) and the LACRO Business Development (BD) Community through communication and coordination of all national and international funding opportunities and trends, detailed monthly opportunity pipeline updates, capture planning and other strategies to track and influence donor strategies.
· Provide CRS Guatemala and partner staff with mentoring and training to improve their skills in growth/fundraising and proposal development for external donors. This may include, but is not limited to, facilitation of Resource Mobilization Workshops.
Pursuing Opportunities
· Foster a culture of business development within the country program, encouraging involvement of CRS Guatemala staff in identifying opportunities for growth and building staff understanding of the value created by corporate partnerships.
· Identify skills gaps of CRS and partner staff in business development and provide training, coaching and technical assistance as requested/needed.
· Lead and coordinate teams and processes and provide direct technical assistance to staff for timely submission of high quality concept notes and proposals that are responsive to and compliant with donor requirements and with CRS technical application and cost application standards and based on documented best practices.
· Support and guide the identification of local and international partners and negotiation of CRS’ role on proposal consortia, ensuring a competitive position for CRS that adheres to the agency’s partnership principles and strategic directions.
· Work with proposal team to develop and maintain timelines reflecting respective responsibilities of team members and due dates.
· Write or edit technical narratives, produce budgets, and produce attachments, as required depending on complementary capacities of proposal development team. Provide specific support to proposed management and staffing plans, resource management plans, cost applications, and proposal appendices/annexes.
· Provide proposal development information to relevant regional and HQ staff to enable submission and tracking and sharing lessons & resources with the BD community.
Leveraging Results
· Working with the MEAL Manager responsible for the programming learning agenda, establish and maintain a process for the program teams to incorporate lessons learned from programming activities into proposals.
· Work with program staff to develop and implement a marketing strategy that coherently targets identified audiences with tailored messages.
· Lead marketing consultancy to support implementation of the marketing components of positioning plans.
· Leveraging marketing consultancy results and learning to lead the first round of tailoring and packaging results, learning and innovation for a variety of different stakeholders and in a variety of formats, such as brochures, fact sheets, learning events, short films, and other multimedia outlets.
· Leverage CRS and external marketing resources/expertise to build GWG capacity in marketing and leveraging results, including: compiling and documenting results and learning; preparing marketing materials for different audiences; organizing events and sharing key results in different forums.
Learning
· When developing proposals, develop a process that ensures the team sources CRS tools and resources as well as industry-wide best practices to be followed in future programming initiatives.
· Actively contribute to the LACRO BD community of practice and the global BD community in developing and refining tools, piloting new initiatives and promoting learning across country programs.
· Following each proposal development process and fundraising initiative, organize an after action review to capture and document successes, challenges, lessons and recommendations for the future and ensure that they are incorporated into subsequent initiatives.
Agency-Wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and principles of CRS and used by each staff member to fulfill his or her responsibilities and to achieve the desired results.· Serves with Integrity· Models Stewardship· Cultivates Constructive Relationships· Promotes Learning
Program Manager Competencies:
These are rooted in the mission, values, and principles of CRS and used by each program manager to fulfill his or her responsibilities and to achieve the desired results.· Sets clear goals and manages toward them· Collaborates effectively with staff and stakeholders· Manages financial resources with integrity· Applies program quality standards to project design and organizational learning
Supervisory Responsibilities:N/A
Key Working Relationships:
*Internal:*
Country Program: Country Representative, Head of Programs, Program, Finance and Administration staff;
LACRO/HQ: Operational Excellence (OPEX) Community, RAD, PIQA, FCE, Web Services, LACRO RTAs.
External:Partner organizations, government ministries, UN Agencies, EU missions, local bilateral donors/institutions, other funding agencies and individuals, local/international NGO offices, and corporations.
Personal/Professional Skills:
· Sound judgment, assertiveness, and commitment to the Agency's mission.
· Ability to motivate others and coordinate a large amount of activity.
· Strong organizational and planning skills.
· Excellent interpersonal, communication and negotiation skills.
· Excellent writing and editing skills with attention to detail.
· Enthusiasm for meeting and working with a wide range of individuals and outside organizations including faith-based, government, and corporate institutions.
· Knowledge of CRS program quality standards, partnership principles and Catholic Social Teaching principles is preferred.
Qualifications:
· Master's degree in international development, or related field, or equivalent experience
· Minimum of 5-7 years of relevant professional NGO experience.
· Demonstrated success in project budgeting, design and developing winning proposals to both public and private donors; USAID proposal development experience preferred.
· Familiarity with policies, procedures, and priorities of USAID, UN agencies and Caritas agencies.
· Experience with staff and partner capacity development and mentoring.
· Demonstrated experience managing people and processes, leading teams to produce deliverables under tight deadlines and at exceptional quality.
· Good judgment, assertiveness, and commitment to the Agency’s mission.
· Excellent oral and written communication and interpersonal and networking skills required.
· Two or more years of developing country experience required.
· Familiarity with policies, procedures, and priorities of USAID, UN agencies and other donors. Strong computer skills (Word, Excel, Outlook, PowerPoint) required, preferably experience with Microsoft Publisher.
Physical Requirements/Environment:
Guatemala City-based that requires travel 25% of the time.
Foreign Language Required:
Bilingual: high proficiency for written and oral English and Spanish, required.
This job description is not an exhaustive list of the skills, efforts, duties, and responsibilities associated with the position.
How to apply:
To apply, please visit:
EOE/M/F/D/V
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