Deputy Managing Director - Distribution & Customer Services , TANESCO

The Tanzania ElectricSupply Company (TANESCO) is focusing on increasing the outreach and service quality of its Energy products for Tanzanian people. Next to its current passion as a leading provider of electricity is to be more efficient customer focused utility for Tanzania and beyond. The Company has the largest electricity generation, transmission and distribution network in Tanzania. In order to reach its goals, the Company will, in the coming years invest heavily in its generation, transmission and distribution network, its business systems and human capital. TANESCO now invites internal and external applicants who are self-motivated, honest, hardworking and committed individuals to fill top management positions in the Company.

Specific attributes for the Positions to be filled:

All Candidates must:

1. Demonstrate impeccable performance track record;
2. Demonstrate highest degree of integrity;
3. Possess good communication and interpersonal skills;
4. Be self-driven and capable of working with minimal supervision;
5. Be capable of delivering excellent results while working under pressure with tight deadlines;
6. Possess knowledge and competency in Information and Communication Technology (ICT) application.
7. Possess wide knowledge and working experience in the relevant field.

Deputy Managing Director - Distribution & Customer Services (1 Post) Reporting to: Managing Director Division:         Distribution & Customer Services

POSITION OBJECTIVE

Direct the distribution, marketing and sell of electricity, develop and maintain quality of the network to ensure customer’s maximum satisfaction in terms of quality and affordability and provide standards and specifications guidelines to staff with minimum risk.

KEY RESPONSIBILITIES

• Direct planning, construction, maintenance, extension, safety and distribution operations standards and preparation of specifications of net work to ensure, safe, quality and reliable supply to our customers.
• Direct initiation and implementation of Marketing Strategies and road map to ensure each staff is aware of its responsibilities and time to implement the same for the long term sustainability of the company.
• Direct review, refinement and implementation of revenue collection and protection strategies and monitoring operation of five zones and 24 regions and analyze performance based on those collection returns to ensure financial capability of the company.
• Direct research and marketing of our commodity so as to get feedback from our customers on how they feel about our services in order to surpass customer’s satisfaction.
• Assist preparation, implementation, review and control of the business corporate plan and annual budget as far as Marketing Division is concern to ensure growth of the business.
• Develop and put in place appropriate Management information system to support electricity marketing operations activities of the company.
• Monitor on performance targets achievement of regions and zones in order to ensure achievement of the corporate vision
• To put in place modern customer base to ensure that all customers are well cared and they also pay their bills according to their consumption.

KEY KNOWLEDGE, EXPERIENCE AND SKILLS YOU MUST POSSES:

• A good bachelor degree in Engineering or equivalent with post graduate studies in professional business management studies as an added advantage.
• A registered Engineer.
• At least 10 years of working experience in the field with five years in a senior position in a large or reputable organization.

MODE OF APPLICATION:

A detailed application letter, clearly stating why you should be considered for the position, and how you will add value, accompanied with detailed Curriculum Vitae, copies of relevant certificates, testimonials and contacts of three Referees should be submitted to the address below, not later than 21^st May, 2014.

MANAGING DIRECTOR,

TANESCO LTD UMEME PARK,

UBUNGO P. O BOX 9024

DAR ES SALAAM