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Client Administrator - Norwich

Reference
AS03625
Location
Norwich
Service
Assurance
Specialism
Administration
Industry

Who we are looking for

The Client Administrator role is vital to minimising the time that our client facing staff spend on administration in assurance engagements including audit and national priority accounts.
The Client Administrator is a key role within our business working at the heart of the team and is responsible for providing administrative support for a portfolio of clients. Working closely with PwC’s management team the Client Administrator assists in the efficient and smooth delivery of our assurance engagements and is responsible for ensuring the successful provision of administrative support to client facing teams.
We currently have a number of permanent and fixed term contract roles.

About the role

Key responsibilities include:
The Client Administrator has responsibility for the provision of client administration to specifically allocated client teams.  Key responsibilities in this role include: 
  • Performing administrative tasks requested by the client teams
  • Audit team interaction including with overseas and delivery centre team members
  • Assisting with client communications
  • Financial administration, budget preparation and analysis
  • Engagement planning and completion activities
  • Engagement progress monitoring and reporting
  • Data inputting and reporting on PwC’s independence systems
  • Working effectively in a regional team of Client Administrators under the direction of the Client
  • Administrator Team Leader and Client Administrator Manager
  • Sharing ideas and best practice with peers, working together to achieve business priorities
  • Delivering to agreed time scales and KPI’s
  • Ensuring that personal chargeable hours target is met

Requirements

  • Organised approach to performing tasks and prioritising work where there are conflicting demands
  • Ability to work effectively under pressure
  • Ability to interpret financial data and produce relevant reports
  • Pragmatic and objective approach to problem-solving and the ability to multi-task 
  • Good communication skills to ensure that tasks are clearly understood and any queries to or from the client team are efficiently dealt with
  • Willingness to learn how to perform new tasks
  • Willingness to learn about clients and the assignments being provided to them
  • Meticulous attention to detail required and motivated by doing a job well
  • Punctual, flexible and responsive
  • Proven experience of working within an office environment
  • Minimum of English and Maths GCSE at grades A to C (or equivalent)
  • Prepared to travel to visit other PricewaterhouseCoopers (PwC) offices

Our Competencies

At PWC all our staff are required to demonstrate certain core skills, which we refer to as our 'global core competencies'. These are assessed throughout the application process, and candidates should make themselves aware of these, and how their own experiences may demonstrate each competency. You can also find out more about our competencies by following the below link 
 

Additional Information


  • Opportunity for working from home? (No)
  • Amount of time client based (Some)
  • Opportunity for job sharing? (No)
  • Need to travel/overnight stays away from home (Some)
  • Opportunity for flexible working (hours)? (No)
  • Amount of time PwC office based (Primarily)