Turkey Director of Member Service - Middle East/Eurasia region

Save the Children is a global child rights organisation with a dual mandate to deliver world-class, quality programming in health, education and child protect and to be the leading INGO for children in emergencies.

Save the Children: • reaches 50 million children every year • raises $1.4 billion for children every year • has 29 national organizations in North and South America, Europe, Africa and Asia • works in more than 90 countries and has over 15,000 employees

The role As a key member of the Regional Leadership Team, you will take shared responsibility for the transformation of the region to a new operating model whilst also delivering Save the Children’s strategy within the Middle East/Eurasia region. You will be accountable to the Regional Director for providing leadership to ensure excellence in serving Members and their Donors, in addition to developing and leading a professional Member Service function at regional level that enables excellent Member Service throughout the region.

Required skills and experience • Substantial international management, customer service and relationship management experience in a complex organisation • Demonstrable track record of leading change, preferably including developing countries, which has led to significant results for the organisation and their stakeholders • Highly developed interpersonal and communication skills including influencing, negotiation and coaching • Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures • Strong results orientation, with the ability to challenge existing mindsets • Ability to present complex information in a succinct and compelling manner • Experience of exposure to developing countries • Experience of building personal networks at senior levels, resulting in securing significant new opportunities for the organisation • Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in • Commitment to Save the Children values

How to apply:

Please send a copy of your CV with accompanying cover letter to SCIRecruitment@savethechildren.org. Further information on Save the Children can be found at www.savethechildren.net