Manager, Enterprise Solutions Afghanistan

Title	Manager, Enterprise Solutions
Location	Afghanistan
Programme	Economic Development - Financial Services
Agency	Roshan
Deadline	12 Nov 2012

In 2003, AKDN and its partners launched Roshan (Telecom Development Company Afghanistan Ltd)meaning 'light' or 'hope.' Today, Roshan is Afghanistan's leading telecommunications operator, covering over 60% of the population and connecting 5 million active subscribers in 230 cities and towns across the country's 34 provinces. Roshan is a major driver of reconstruction and socio-economic development in Afghanistan, having invested over $500 million in the country since inception in 2003. As Afghanistan's single largest private investor and tax-payer, Roshan contributes approximately 5% of the Afghan Government's overall revenue.

Roshan directly employs 1,200 people and provides indirect employment to over 30,000 people. Highlighting Roshan's commitment to diversity, approximately 20% of staff are women, 90% are Afghan Nationals of various ethnicities and backgrounds, and 10% are expatriates from 16 countries around the world. Roshan strives to be the employer of choice in Afghanistan, investing heavily in employee education, training and mentorship programs to develop talent and capacity. The diverse members of the Roshan family share a common desire to thrive in a uniquely challenging business environment and to contribute to the future of Afghanistan. About working for Roshan 

The Aga Khan Fund for Economic Development (AKFED), part of the Aga Khan Development Network (AKDN), is a major shareholder of Roshan and promotes private initiatives in building economically sound enterprises in the developing world. Also owned in part by Monaco Telecom International (MTI) and TeliaSonera, Roshan continues to show strong investor confidence, setting the benchmark for how companies should operate competitively and with a social conscience, in post-conflict countries.

The Position
Roshan, an IPS company based in Afghanistan is seeking for a Manager, Enterprise Solutions to work within its Enterprise Solutions Team. The Manager, Enterprise Solutions is responsible for development, execution and lifecycle management of telecom solutions oriented at the business market.

A summary of the Manager, Enterprise Solutions responsibilities and tasks is as follows:

Rolls out new enterprise solutions by following a strictly defined execution process

Identifies opportunities for new solutions (e.g. Business Suite, PABX Solutions, BlackBerry Solutions, M2M Solutions, Leased Lines Solutions, Data Center, Conferencing System .)

Writes and understands functional requirements for technical development/implementation

Coordinates tasks between different departments to price and deliver solutions in accordance with the products & solutions roadmap

Writes business case, revenue forecast, solutions presentations, market research, marketing communication and customer care briefs, sales training, test plans, functional product specifications, project plan, etc

Monitors solution performance and analyzes usage to penetrate deeper into the business segment

Meets revenue targets by launching promotions

Supports sales with proper tools to close the sale and keep the customer satisfied; understands client needs and supports business sales department to provide the best offer and win the sales pitch

Establishes roadmaps and forecasts for a specific business segment based on available data and market trends

Understands customer lifecycle and anticipates/recognizes needs

Manages and builds vendor relationships

Actively participates in team decisions and provides recommendations for improvement

Challenges the cross functional team (technology) by effective problem solving techniques

Coaches and provides opportunity for local staff and shares knowledge and experience

Supports in defining the solution strategy in coordination with Enterprise Solutions Director

The Requirements

University degree, preferably in engineering with extra focus on telecoms

5+ years of work experience of project/product management, preferably previous telecom experience on both telecom or vendor side

Experience as a pre-sales engineer with strong technical background is preferred, understands customer & industry and knows how to respond to customer demands

Team player, strong presentation and communication skills

Strong leadership skills with the ability to coach, develop and grow people for more challenging tasks

Fluency in English, Excellent MS Office skills

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