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Cabin performance technical engineer

Ref
UKLHR1949
Region
UK - Heathrow
Location
London - Heathrow
Category
Technical & Operations

Customer Excellence Technical Engineer – Engineering Services, TMG. Exciting opportunity to join Engineering Services, who are responsible for developing and managing aircraft modifications, technical standards and compliance, ensuring that safety is maintained as first priority.

Job Description

Closing Date: 10th July 2013

Location – Heathrow, London
Full Time, Permanent, Shifts
Competitive Benefits Package

Job Purpose
 
Responsible for following laid down Technical procedures to deliver aircraft and cabin component technical, safety and cost performance targets along with continuous improvement of aircraft technical performance, engineering processes and procedures.
 
Support business development and change initiatives in support of the business plan.

Principal Accountabilities

  • Prepares technical data to ensure safe maintenance / repair / modification of BA aircraft, components or products
  • Provides on site specialist technical support as required with due regard for safety, technical, regulatory and commercial requirements
  • Analysis and actions safety reports and repetitive defects
  • Monitors technical performance and develops corrective actions, evaluates industry data
  • Supports simplification and process improvement initiatives
  • Member of a small team responsible for aircraft, component operational and technical management as determined by the business requirements of the owning area
  • Ability to work shifts and provide out of hours support as reasonably required
Key interfaces
 
Internal
  • Engineering Services Technical Engineers
  • Engineering Production Colleagues
  • Customer Experience Products and Services team
  • Customer Experience Customer Standards team
  • LHR & LGW Ops Cleaning team
External
  • Production staff from subsidiaries

The Individual

Skills
  • Project management / prioritisation
  • Team player with people skills
  • Report and business plan writing skills
  • Sound knowledge of BA systems
  • Customer driven with communication skills
  • Problem analysis / technical decision making
  • Self motivated and able to manage change
Experience
  • High degree of business awareness
  • Experience of working in project team
  • Experience of supplier management
  • In depth fleet/product knowledge gained through considerable hands on experience
  • Specific knowledge of aircraft mechanical and avionic systems, cabin products and materials
Essential Qualifications
  • Ability to hold CAA / EASA approvals or BA company approvals
  • HNC / HND or equivalent in an engineering subject and/or Recognised Engineering Apprenticeship or equivalent industry experience
Expertise
  • Detailed knowledge of the safety and quality management system
  • Detailed knowledge of regulatory requirements
  • Detailed knowledge of company processes and procedures applicable to the work environment and people management
  • Detailed knowledge of at least one aircraft type
  • Detailed knowledge of product design or materials as appropriate
  • Detailed knowledge of working in an operational area

Application Process

All applicants are required to submit their CV and answer the following question. Please prepare your answer in advance
  • Please tell us why you are attracted to this role and the skills and capabilities that you would bring with you? (Maximum 250 words)