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Program Manager – Community

Facebook pioneered community translation at scale. It is available in more than 70 languages, 82% of our users are from outside North America and we continue to expand internationally. Excited? Come join a great team and help us scale the community translation platform! As a community program manager you will work with Facebook language communities worldwide to drive engagement and establish best practices across the Translation Platform. You will be the internal community advocate and work directly with the internationalization engineering team to improve and build the next generation platform. The ideal candidate is passionate about translation technologies and enabling local language.

Responsibilities

  • Work with and enable language communities on the Facebook platform
  • Expand and scale the language communities in terms of engagement and language availability
  • Ensure that language communities and local market requirements are understood and supported
  • Research and specify community translator requirements for the translation platform
  • Find efficient workflows that will deliver a great translation experience and leverage existing technologies without slowing down the engineering process
  • Create technical specifications and work directly with the engineering team to execute on set specifications

Requirements

  • Great attitude, curious by nature, excellent communication skills
  • Passionate about enabling local languages world-wide
  • B.S. in Translation, Linguistics, Computer Science, or equivalent experience
  • Previous experience (3+ years) in localization, translation or language
  • Experience with translation crowd-sourcing or community driven programs
  • Understanding of relevant technical concepts, e.g. translation memory, machine translation
  • Experience designing simple and intuitive user interfaces
  • Knowledge of additional languages (other than English) desirable
  • Facebook product knowledge
  • Familiarity with the Facebook translation platform as well as other computer-aided translation tools highly desirable