Divisional support officer, Programme performance

Programme performance at Christian Aid helps colleagues and partners around the world achieve greater impact for poor communities by making better decisions and learning from what works and what doesn’t. We need you to keep us working as smartly as possible.

Working alongside a global team of specialist advisors, you’ll be responsible for business systems and ways of working that ensure the division operates efficiently and effectively. You will play a key role in supporting communications between staff in the division and across other parts of Christian Aid, especially in our international programmes – helping advisors establish global thematic networks, for example. You’ll handle the administration of strategic initiatives, including programme staff induction and our international innovation fund, and global workshops and events.

You will have relevant administrative and financial experience, including setting up and maintaining business systems and processes, and be able to provide accurate budget monitoring and financial analysis. You will also have project management experience and the ability to prioritise your workload and work to deadlines effectively. You will be systems-oriented with proven IT and information management skills, and the ability to develop and maintain a relevant, accessible and interesting web and intranet presence for the division.

You will have excellent communication skills, with a flair for clearly and accessibly presenting complex processes and ideas. You will enjoy working across cultures in a busy international environment. Above all, you will be a flexible and dynamic team player, who wants to take the opportunities to help us keep getting better.

Please show your suitability for this post by giving answers to the following questions. Using the guidance notes may help you formulate your answers.

Strive for improvement

Please describe a situation where you came up with an improved approach to getting work done or addressing an issue.

Build partnerships

Please describe an approach you have taken to ensure that other people were kept informed about the work you and your team were doing.

Realise potential

Please describe a situation where you supported other people to understand and adopt a new system or way of working.

We value the contribution each person makes to the success of our organisation. That’s why you can expect a wide range of rewards and benefits, including a generous holiday allowance, an interest-free season ticket loan and flexibility that will ensure you enjoy a good work/life balance.

As this post is UK based, non-EC nationals will require current and valid permission to work in the UK.

Download the role profile (145 KB pdf)

To apply for this post, please download an application pack and email your completed UK & Ireland application form to:  recruitment@christian-aid.org  quoting the reference number given below. Alternatively, your completed application form can be printed out and posted to us at:

Christian Aid
35 Lower Marsh
Waterloo
London 
SE1 7RT

Please note that CVs will not be accepted.

Job reference: 640-MA

Closing date: 9am, Tuesday 28 January 2014

Interview date: To be confirmed

Christian Aid values diversity and aspires to reflect this in our workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.