Information Technology Assistant

PositionInformation Technology Assistant

Place of Performance Mogadishu Somalia

Contract Duration 6 months (with possibility of extension)

Starting Date ASAP

OVERVIEW OF CTG GLOBAL

CTG Global is a managed service company specializing in Recruitment, Management Consultancy, Human Resources support services and Monitoring & Evaluation in post disaster and post conflict countries around the world.

CTG Global provides services to humanitarian organizations, government, non-governmental organizations and corporates that enables public and private sectors to focus on their core business and the achievement of their objectives in hostile and threatening environments as we provide a safe and secure environment for them to do so and alleviate them of their risks, crisis and personnel management problems.

GENERAL FUNCTIONS

Under the overall supervision of the IT/IM Officer and in consultation with the Programme Manager, the Information Technology Assistant shall work on the following deliverables.

§ Management, maintenance and monitoring of the continuous operation of critical components of the system servers – i.e. file, application, print and video conferencing equipment.

§ Operation and maintenance of the office Local Area Network (LAN) and Wide Area Network (WAN) systems.

§ Installation of hardware, network connections and cables.

§ Troubleshooting of hardware/software problems.

§ Proactive maintenance on telecom system to avoid disruption of service.

§ Performance of minor repairs on hardware equipment, as required.

§ Receipt, testing and installation of telecommunications hardware.

§ Support on hardware familiarization and maintenance, software applications, file management/maintenance and LAN/WAN systems.

§ Assistance to users for LAN and Desktop access.

§ Support on standard software applications – i.e. MS Office, email, etc.

§ Receipt and inspection of all hardware and software equipment purchased for the program in conjunction with the Logistics Assistant.

§ Undertake other similar duties as may be assigned by the IT Associate/Officer.

ESSENTIAL EXPERIENCE

Academic Qualifications and Experience

§ Bachelor's degree or equal in Applied IT

§ Cisco Certified

§ At least 2 years’ experience in IT and database support

§ Ability to work independently and to meet tight deadlines

§ Fluency in written/spoken English language

§ Ability to work in a gender-equal and multi-cultural environment

§ Experience within the UN system is essential

§ Fluency in English is essential

§ Proven ability to work under pressure to tight deadlines

§ Proven ability to work within a team

Core Values/Competencies

§ Integrity and professionalism

§ Respect for diversity

§ Creativity and Innovation

§ Commitment to continuous learning

§ Planning and organization

§ Results orientation

§ Communication and teamwork skills

§ Technical Awareness

HOW TO APPLY:

Interested candidates should submit their CV along with their application letter via e-mail tocareers@ctgglobal.com with reference to “BHJOB2678_898” in the subject line. Short-listed candidates will be contacted for an interview.