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MMU Manager (Mobile Money for the Unbanked) GSMA

MMU (Mobile Money for the Unbanked)aims to make mobile money a scalable and sustainable business for mobile network operators, and for mobile money to be extensively available to those who have been previously unbanked.
MMU was launched in 2009, funded entirely by the Bill & Melinda Gates Foundation. Building on the work which has been done already, MMU will continue to operate for another 3 years. The right candidate will join a young, dynamic, high performing team - currently 7 people, from strong financial services, telecommunications and strategy consulting backgrounds.

Since MMU launched, the MMU team has been conducting research and developing its expertise around what it takes to make mobile money deployments successful. More recently, MMU has started to apply this expertise “hands on” with MNOs in the field, diagnosing key challenges and developing recommendations for how to overcome them. MMU will then support the implementation of these recommendations, thereby ensuring that recommendations are implemented optimally and the lessons learnt during implementation can be captured. These lessons will be shared with the wider industry via the production of MMU publications and MMU events.
The MMU Manager will be involved with the following:-
? Build relationships with MNOs (both at the mobile money management level, as well as with appropriate C-level sponsors of mobile money), keep abreast of developments and identify potential opportunities to engage more deeply with MNOs to support and learn from their deployments
? Conduct diagnostics, which leverage the expertise of MMU to identify the key challenges which limit the success of a deployment
? Develop action plans / projects to overcome these challenges, and help MNOs to effectively priorities projects
? Determine what support is required by MNOs to effectively implement projects, and how this support can be most effectively provided. Implementation may require MMU to provide technical assistance, project management assistance or external funding; if funding is required, the MMU Manager will be responsible for developing a proposal to access a MMU sub-grant facility
? Provide implementation support (as required, either directly or via a 3rd party contractor), as well as monitoring of progress made within each project
? Identify learnings from the diagnostic and implementation phases around what works / doesn’t work when creating a mobile money service which effectively reaches the unbanked
? Ensure learnings are shared initially with the MMU team and donors as they emerge, and then ultimately shared more broadly with the wider industry through MMU publications and MMU events, e.g. through writing blog posts for the MMU blog, presenting mobile money research / learnings from field engagements at MMU events (such as Working Groups, webinars, etc.), writing case studies based on field engagements and / or developing research papers on important mobile money topics, for publication within the MMU Annual Report
? Support the work of the MMU Regulatory Director, by assessing regulatory environments and identifying areas where MNOs require regulatory support
? Identify and manage synergies / potential overlaps with both internal GSMA Development Fund programmes (e.g. mAgri, mWomen, etc.) and external partners (e.g. CGAP, AFI, etc.)
? Contribute towards shaping the overall strategic direction / course correction of MMU, to ensure that MMU continues to deliver valuable support to the industry and achieves its goal of creating more successful, scalable and sustainable mobile money services
The MMU Manager will spend a significant proportion of their time within the field (at least 50%). The time spent in the field is likely to be for periods of between 1-3 weeks.

GSMA - The Person
The right candidate will be able to draw on a solid foundation of commercial expertise and industry knowledge, augmented by the ability to rapidly adapt to different cultures.
Specifically:
? Strong commercial background, with experience of working in the mobile telecoms industry and / or finance, and / or with expertise in marketing, product development, distribution management
? Able to quickly grasp new concepts and ideas (given the level of innovation among our portfolio of grantees and the wider industry)
? Genuinely interested in both the commercial and social benefits that are presented by mobile money
? Excellent communicator, able to express complex technical, commercial or regulatory issues in plain language, without losing the important points
? Good writing skills, to write blog posts or contribute to MMU research papers
? Experience of working in emerging markets
? Excellent cultural awareness and a desire to work with teams around the world
? A self-starter, highly motivated to develop the programme and drive it through to completion
? A team player, being able to effectively connect together a wide group of internal GSMA interests and resources, to support their work
? Excellent relationship management skills at an executive level
? Willingness to travel internationally
? Mobile money experience highly desirable
? Language skills are a significant advantage, particularly French or Spanish

Job Email id: omolloy(at)gsm.org