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Quality Assurance Analyst

The International Rescue Committee responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and in 22 US cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

The Information Technology department supports the organization’s work by providing reliable and scalable internal application development and infrastructure support for the IRC’s offices in the US and around the world, including many technologically challenging locations.

SCOPE

We’re looking for a professional QA Analyst who not only gets to be part of a great organization, but help make a difference in IRC’s mission. The QA Analyst will develop detailed test plans and conduct quality assurance tests on all releases of the IRC’s key enterprise-level applications, which include both proprietary and packaged solutions.

RESPONSIBILITIES

  • Take firm ownership for developing use cases and test plans for each iteration by working with Project Managers and Software Developers during all phases of our Agile software development lifecycle
  • Test specific work items based on documented requirements, regress bugs, perform periodic end-to-end workflow tests
  • Establish and maintain automated test scripts for appropriate test cases
  • Report bugs and manage their resolution based on severity, priority and impact on delivery dates
  • Prepare test cases for user acceptance testing and consolidate UAT results
  • Assemble and present regular status reports

REQUIREMENTS

  • Bachelor’s degree and 3+ years of experience or equivalent with 5+ years of professional work experience as a software QA Analyst
  • Experience with QA testing on enterprise-level software applications serving hundreds of users
  • Proven ability to give input on business requirements, develop use cases, produce descriptive, reproducible defect reports and track overall progress toward deliverables
  • Familiarity with an Agile methodology
  • Proficiency with automated testing tools
  • Excellent interpersonal skills; ability to effectively liaise with colleagues on all levels in a multicultural, fast-paced, detail-oriented environment (without losing a sense of humor)
  • Strong proficiency with MS Office 2007
  • Fast learner, creative problem solver

PLUSES

  • Experience establishing a new QA practice, particularly in a nonprofit or startup
  • Proficiency with Jira
  • Familiarity with grants management, case management and/or HR information systems

This is a full-time position at our New York, NY headquarters. Relocation assistance is not available. Finalists will be required to provide a work sample.

HOW TO APPLY

Submit your resume and a very brief cover letter describing:

  1. Why you want to work for the IRC
  2. Your experience as it directly relates to the requirements listed above
  3. How having a formal QA practice helps an organization save money