Senior Relationship Manager - Development & Institutional Banking

Our client is a Banking Institution in Uganda and is seeking to recruit result driven and motivated individuals for the vacancies below;

Job Objective:

Reporting to the Head of Relationship Management, the role of a Senior Relationship Manager is to develop new client relationships as well as pro-actively manage existing customers by prudently developing, growing and retaining profitable revenue generating assets and managing a portfolio of relationships to achieve corporate objectives.

Key Deliverables:

• Delivery of Development Institutional Banking Budget in respect of their teams.
• Minimise Bad debts/NPA within set parameters.

Duties and Responsibilities:

(a) Relationship Management:

• Support the Head of Relationship Management in meeting their financial targets.
• Drive customer satisfaction and retention.
• Review and supervise all applications to ensure they are in line with Development Institutional Banking policy/guidelines before submission to Credit
• Develop and maintain a dynamic working relationship with customers through customer visits, calls, developing appropriate solutions to their financial needs.

(b) Portfolio Growth:

• Grow the existing portfolio through cross selling, deep selling a range of products as well as supporting the origination of core banking products such as lending, current account, deposit, and money transmissions.
• Prepare additional funding requests to existing customers

(c) Portfolio Quality:

• Portfolio review and follow up of set sanctioning conditions.
• Maintaining customer files and ensuring that they are compliant.
• Help support the Business Analysts in preparing credit applications approval.
• Work with the Business Analysts to prepare for and undertake annual customer reviews.
• Build close working relationship with credit and legal departments.
• Organize regular meetings with Relationship Managers to discuss challenges and threats met in the day-to-day running of business.
• Timely monitoring and reporting on portfolio performance.
• Lead a team of Relationship Managers, supervise, manage and coach them.

Qualifications:

• Credit analysis and management skills.
• Relationship building and management skills.
• Strong communication skills, both oral and written.
• Risk Analysis skills.
• Strong leadership skills.
• Interpersonal management skills.
• Positive and flexible attitude towards change.
• Portfolio management skills.
• Product knowledge and deal structuring skills.
• Budgeting and planning skills.
• Innovative and self-driven.
• Ability to exercise the highest level of responsibility and confidentiality.
• Bachelor’s degree in Business Administration (Finance and Accounting) or equivalent. Professional banking qualification will be an added advantage.
• At least three years’ experience in customer relationship management.
• High proficiency in the use of Excel, PowerPoint, work and the internet.

How to Apply:

Please follow the instructions as stated below as failure to do so could lead to disqualification.

1. Send an Application letter and CV/Resume.

2. Merge these two documents into one document in either word or pdf format.

3. Do not attach or send any scanned documents, these are sometimes too large for our inbox.

4. Include the job title and/or reference number in the subject line of the email address and send your application by email to dibankjobs@nftconsult.com

5. Only successfully candidates will be contacted. For all other inquiries please contact our offices directly.