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Chief of International Operations Room to Read San Francisco, CA

The Chief of International Operations (CoIO) is responsible for leadership and management of program operations and information technology teams at the headquarters office in San Francisco as well as regional teams who oversee country programs and operations. Working closely with Regional Directors, this position oversees the annual planning and implementation of Room to Read’s operations worldwide as well as expansion into new geographies. As one of five executive management team members, the CoIO manages $30 million in assets and five direct reports; two international Regional Directors in India and South Africa, and three Global Office work units in the San Francisco office. Reporting directly to the Founder and Chief Executive Officer, the CoIO is a member of the executive management team and has regular interactions with the Board of Directors and Room to Read’s international management team.
This is a full time position located in San Francisco, CA.


Responsibilities:

Global Program Operations

Manages two Regional Directors to ensure day-to-day management and oversight of our global program implementation and operations
Collaborates with the Chief Program Officer and Programs staff to develop and implement plans to “operationalize” the current five year Strategic Plan 2010 – 2014
Aggressively leads change and innovation while scaling our operations in existing and new countries
Manages the development of all international offices’ annual plans through Regional Directors, the Program Operations team and the Chief Program Officer’s team. Sets the annual strategic direction for the country offices
Manages staff that ensures two-thirds of Room to Read assets are accurately budgeted and monitored against plan
Works closely with the Chief Financial Officer and Chief Talent Officer to ensure timely roll-out of all HR and Finance initiatives at the regional and country levels
Manages staff that plans the annual international Country Management Conference for Global Office, Regional and Country senior staff, which serves as a strategic planning opportunity to reinforce strategies, build senior staff capacity and collaborate on important Room to Read issues and initiatives
Serves as a resource to the regional and country teams for problem-solving, crisis management, capacity building, strategy development and a myriad of other operational needs
Operations, Business Processes and IT

Manages staff that facilitates Development team information flow to assist in foundation, corporate and individual fundraising efforts
Enables their IT team’s ability to ensure clear processes and systems are in place that facilitate efficient work management and communication
Manages staff that works with the Programs team to develop and document best practices in order to share across existing operating entities and roll out in new geographies
Manage the Information Technology team and spearhead technology development planning to ensure IT processes are aligned with the business and program objectives
New Country and Partnership Responsibilities

Manages staff that is responsible for new country start ups and initial operations, including feasibility studies, writing detailed country-level reports, identifying local infrastructure resources, staffing and, developing business plans and funding proposals
Evaluates proposals and recommends potential Room to Read partnerships with other NGOs
Communication, Strategic and External-Facing

Keep management team, Board of Directors, and appropriate staff up to date on all program operations and expansion plans
Participate on management team to develop and implement long-term growth and operational strategies
Stay informed about research and trends in the area of international education implementation and recommend appropriate program implementation enhancements
Network with other non-profits to build relationships and identify potential opportunities
Represent Room to Read by attending and speaking at various forums and advocating for our work

Qualifications:
A minimum of twelve years of relevant professional experience, with a minimum of 5 years in a senior management capacity
Professional experience in international development
Ability and desire to travel internationally, likely 30-40% of the time
Prior experience living and/or working in a developing country
Prior success working closely with and building relationships with staff, partnerships, donors and a Board of Directors
A management style that is outcome-oriented, but flexible which respects the capabilities and independence of staff, while providing them with a clear sense of direction and enabling their success
Excellent interpersonal skills – a capacity to listen well and inspire trust
Action-oriented – an ability to move from ideas to action
An ability to communicate effectively and professionally with a diverse range of people from different environments, sectors, and society
A masters degree in a related field of study, e.g., MA, MBA or MPA in Nonprofit Management
Effectiveness in working or volunteering in a non-profit organization that is focused on maintaining high quality work and low overhead Proven track record of achieving results
Prior experience in a fast-paced, growth-oriented global or regional organization
Ability to juggle multiple priorities simultaneously and take initiative
To be successful as a member of the Room to Read team, you will also:
Have a passion for our mission and a strong desire to impact a top tier non-profit organization
Be an innovative and creative thinker that tries new things and inspires others to do so
Have a very high level of personal and professional integrity and trustworthiness
Have a strong work ethic and require minimal direction
Work well independently as well as part of a team
Thrive in a fast-paced and fun environment


Compensation and Benefits:
Salary is competitive and commensurate with experience.


To Apply:

Room to Read has engaged Koya Leadership Partners to help in this hire. Please submit a compelling cover letter and resume to Katie Bouton using our online application system via our online application portal: http://www.refineapp.com/jobPosting/apply/550

Room to Read is an equal opportunity employer and strongly encourages applications from people of color, persons with disabilities, women, and LGBT applicants.


About Room to Read:

Room to Read seeks to transform the lives of millions of children in developing countries by focusing on literacy and gender equality in education. Working in collaboration with local communities, partner organizations and governments, Room to Read develops literacy skills and a habit of reading among primary school children, and supports girls to complete secondary school with the relevant life skills to succeed in school and beyond.


About Koya Leadership Partners:
Koya Leadership Partners is a national retained search and consulting firm that works exclusively with non-profits and social enterprises. We deliver measurable results, finding exceptionally talented people who truly fit the unique culture of our client organizations. For more information about Koya Leadership Partners, visit www.koyapartners.com.