Supervisor (Main Sales) (G-5)
Duty Station: | Vienna, Austria |
Issue Date: | 23 October 2012 |
Application Deadline: | 22 November 2012 |
Type of Appointment: | Fixed-term extrabudgetary, 2 years (subject to a probationary period of 1 year) |
CCOG codes: | 2.K.0.3 |
Organizational Setting |
The Division of General Services is one of the six Divisions in the Department of Management. It provides service functions through the Director's Office and five Sections: Facilities Management, Seibersdorf Facilities Management, Archives and Records Management, Transport and General Support and Commissary. The Commissary is a tax and duty-free store. It was established as a self-sustaining and non-profit making operation in order to facilitate the purchase of limited quantities of consumer goods by the diplomats of Permanent Missions of member states accredited to the UN organizations, staff members of the UN organizations based at the VIC as well as of other authorized organizations. Under the overall direction of the Director, Division of General Services and the direct management of the Head, Commissary Management Section, the Commissary consists of three Units: Procurement, Sales and Warehouse, and Invoice Control. The Sales and Warehouse Unit is divided into three major Groups: the Main Sales Group, the Cosmetics and Boutique Group and the Warehouse Group. The Main Sales Group is responsible for the display and sale of all goods in the Salesroom, the shelf replenishment and the operation of the Depository and the Bulk Sale Outlet. Between 7.00 and 19.15 the work in the Main Sales Group is carried out in two different shifts. The incumbent primarily works in the Salesroom where she/he is responsible for the oversight of the sales operations as well as the supervision of staff in her/his area. The incumbent of the post reports directly to the Unit Head of Sales and Warehouse and supervises and provides guidance to the Main Sales Group staff consisting of Foremen, Sales Clerks, Cashiers, Salesroom Workers, as well as one Information Desk Clerk during his/her shift. The customer-oriented environment demands a willingness to work shift and, sometimes at short notice, long hours. |
Main Purpose |
Under the supervision of the Head, Sales and Warehouse Unit and alternating with the second Team Supervisor, Main Sales Group, the incumbent is responsible for overseeing the day-to-day operation of the Commissary Salesroom and for supervising its staff during his/her shift in the time span from 7.00 to 19.15. |
Working Relationships |
The Team Supervisor provides guidance and support at all stages of the selling cycle to staff of the Group and external shelf-stocking helpers. The incumbent interacts with Commissary customers from across the VIC, Permanent Missions and other international organizations on day-to-day issues concerning the shop environment (e.g. product locations, product availability, out-of-shelf issues, prices, special offers etc.), Commissary rules and regulations (e.g. purchasing entitlements), bulk sale orders and handles general queries and complaints. |
Functions / Key Results Expected |
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Knowledge, Skills and Abilities |
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Education, Experience and Language Skills |
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Remuneration |
The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at €39 880 (subject to mandatory deductions for pension contributions and health insurance), six weeks' annual vacation, pension plan and health insurance. |
How to Apply |
Internal and external applicants need to complete an IAEA Personal History Form. Internal applicants are required to apply online at https://personnel.iaea.org. External applicants are required to apply online athttp://recruitment.iaea.org. You can find more information about employment opportunities and working at the IAEA at http://www.iaea.org/About/Jobs. No e-mail or hard-copy application will be accepted. All applicants will be informed of the outcome of their application in due course. Applications received after the application deadline will not be considered. Applicants who do not comply with the aforementioned application guidelines or do not meet the essential requirements specified in this Vacancy Notice will not be considered. Appointment is subject to a satisfactory medical report. Recruitment will be on a LOCAL BASIS only.Outside applicants are required to supply to the IAEA or to authorize it to seek all information relevant to their suitability for employment by the IAEA. Testing may be part of the recruitment process. |
Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above. |
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