MTN SOUTH AFRICA Graduate Demand Planner
Mission
•To become a successful Demand Planner within the Graduate programme timeframe through task management and learning activities
KPA Duties:
•To be a key contact person between branded channel & supply chain management function and actively participate in supply chain planning team meetings and proactively communicate with all relevant sub-channel teams about product forecast information •Compilation of channel quarterly, monthly and weekly sales forecast based on business plan, selected products on roadmap, product mix, promo plan, marketing plan, seasonality, etc •Analyse and compare combined Branded sub-channels forecasts with the Business Plan /Forecast channel forecast and address variances on quantity forecasted, mix, and ensure that only products in the selected roadmap are forecasted on. •Manage a three months rolling forecast based on an assumed average six months product life cycle •Rank handset by model and track top 20 and top 10 % sales contribution; identifying their possible substitutes aligned with OEM roadmap of upcoming handsets •Keep current on channel related activities that may influence the forecast numbers, such as: •Store roll-out, new and refurbishments •Stock age •Promotional plans •Void in the market created by an out of stock situation •Correlate data into accurate product trend information that will be utilized by the sub-channel and supply chain cross-functional unit •From time to time coordinate with all concerned departments internally (Midrand warehouse, marketing, trade marketing, sales planning and intelligence, supply chain support function) to facilitate accurate branded channel forecast •Tracking and analysis of stock in channel trends •Providing ad hoc reporting and analysis to support the channel development team •Input into the drive to improve range, promotions and stock rationalization by store, according to agreed channel objectives •Utilise consumer insights and information that will drive the right channel stocking patterns and promotions Operational Planning and Management • Manage all contractual obligations •Liaise with Marketing and other internal departments to ensure alignment of activities •Co-ordinate the dissemination of communication to all regions. •Make inputs with regard to the long term implications of action plans from a broad perspective (strategy of Branded Retail Channel ) •Drive best practice, continuous improvement and innovation at process and procedure level and ensure innovation to improve best practice •Identify and explore innovative ways to enhance the Consumer Channel performance and marketing mix •Ensure compliance of strategy to Branded Retail Channel and implement remedial action for non-compliance •Maintain and adhere to health and safety standards in accordance with Branded Retail Channel •Implement and conduct a Quality Assessment Process •Ensure balanced workload of resources •Ensure communication of status of build schedule •Ensure integration with owned and non – owned structure Relationship building and maintenance •Build and maintain good relationships with all contractors and suppliers including inspectors city councils and other appropriate stakeholders in store construction •Build and maintain relationships with all stake holders. •Assist with supplier relationships •Liaise with external suppliers as necessary to respond to queries. Escalate where appropriate •Follow up on and respond to all queries •Maintain good communication and relationships with Branded Retail Channel Customer Satisfaction •Adopt a proactive approach to prevent problems from arising in the future. •Develop and maintain solid relationships with stakeholders, building relationships to ensure that all queries are responded to quickly and effectively. •Educate stakeholders and internal customers on the role of Owned Stores and how they may contribute and add value. •Ensure delivery on customer specific strategies. •Identify trends / patterns pertaining to customer needs and filter this information through the correct channels. •Initiate change to continually improve all aspects of service delivery and drive continuous improvement as an important element of service delivery. •Manage, monitor and control customer-related system efficiencies, and the measurement thereof. •Understand customer needs and develop and fine-tune systems accordingly, ensuring that effective PPP’s are in place and valid. •Put contingency plans in place to prevent delivery and service delays and enhance the customer experience
Requirements:
Education: • Degree in B.Com – Sales & Marketing
Experience: •No Experience Required
Behavioural qualities: • Action-oriented • Courage and conviction – challenging the status quo and breaking down silo barriers to performance, and overcoming resistance to change • Customer centricity • Operate with integrity (high ethics) – unquestionable professional and ethical standards and an ability to represent the company in highly confidential and sensitive matters •Team-orientation •Decisive •Diplomacy and tact
VIEW MTN SOUTH AFRICA WEBSITE
KPA Duties:
•To be a key contact person between branded channel & supply chain management function and actively participate in supply chain planning team meetings and proactively communicate with all relevant sub-channel teams about product forecast information •Compilation of channel quarterly, monthly and weekly sales forecast based on business plan, selected products on roadmap, product mix, promo plan, marketing plan, seasonality, etc •Analyse and compare combined Branded sub-channels forecasts with the Business Plan /Forecast channel forecast and address variances on quantity forecasted, mix, and ensure that only products in the selected roadmap are forecasted on. •Manage a three months rolling forecast based on an assumed average six months product life cycle •Rank handset by model and track top 20 and top 10 % sales contribution; identifying their possible substitutes aligned with OEM roadmap of upcoming handsets •Keep current on channel related activities that may influence the forecast numbers, such as: •Store roll-out, new and refurbishments •Stock age •Promotional plans •Void in the market created by an out of stock situation •Correlate data into accurate product trend information that will be utilized by the sub-channel and supply chain cross-functional unit •From time to time coordinate with all concerned departments internally (Midrand warehouse, marketing, trade marketing, sales planning and intelligence, supply chain support function) to facilitate accurate branded channel forecast •Tracking and analysis of stock in channel trends •Providing ad hoc reporting and analysis to support the channel development team •Input into the drive to improve range, promotions and stock rationalization by store, according to agreed channel objectives •Utilise consumer insights and information that will drive the right channel stocking patterns and promotions Operational Planning and Management • Manage all contractual obligations •Liaise with Marketing and other internal departments to ensure alignment of activities •Co-ordinate the dissemination of communication to all regions. •Make inputs with regard to the long term implications of action plans from a broad perspective (strategy of Branded Retail Channel ) •Drive best practice, continuous improvement and innovation at process and procedure level and ensure innovation to improve best practice •Identify and explore innovative ways to enhance the Consumer Channel performance and marketing mix •Ensure compliance of strategy to Branded Retail Channel and implement remedial action for non-compliance •Maintain and adhere to health and safety standards in accordance with Branded Retail Channel •Implement and conduct a Quality Assessment Process •Ensure balanced workload of resources •Ensure communication of status of build schedule •Ensure integration with owned and non – owned structure Relationship building and maintenance •Build and maintain good relationships with all contractors and suppliers including inspectors city councils and other appropriate stakeholders in store construction •Build and maintain relationships with all stake holders. •Assist with supplier relationships •Liaise with external suppliers as necessary to respond to queries. Escalate where appropriate •Follow up on and respond to all queries •Maintain good communication and relationships with Branded Retail Channel Customer Satisfaction •Adopt a proactive approach to prevent problems from arising in the future. •Develop and maintain solid relationships with stakeholders, building relationships to ensure that all queries are responded to quickly and effectively. •Educate stakeholders and internal customers on the role of Owned Stores and how they may contribute and add value. •Ensure delivery on customer specific strategies. •Identify trends / patterns pertaining to customer needs and filter this information through the correct channels. •Initiate change to continually improve all aspects of service delivery and drive continuous improvement as an important element of service delivery. •Manage, monitor and control customer-related system efficiencies, and the measurement thereof. •Understand customer needs and develop and fine-tune systems accordingly, ensuring that effective PPP’s are in place and valid. •Put contingency plans in place to prevent delivery and service delays and enhance the customer experience
Requirements:
Education: • Degree in B.Com – Sales & Marketing
Experience: •No Experience Required
Behavioural qualities: • Action-oriented • Courage and conviction – challenging the status quo and breaking down silo barriers to performance, and overcoming resistance to change • Customer centricity • Operate with integrity (high ethics) – unquestionable professional and ethical standards and an ability to represent the company in highly confidential and sensitive matters •Team-orientation •Decisive •Diplomacy and tact
VIEW MTN SOUTH AFRICA WEBSITE
Post a Comment