Visitor Team Manager , Arusha , Tanzania

The School of St Jude is a charity funded school that provides a FREE, high-quality education to over 1,600 primary and secondary children from the poorest communities in Arusha. St Jude’s has approximately over 1500 visitors a year.  

We are seeking an enthusiastic volunteer to join our team as the Visitor Team Manager. The Visitor Team Manager will have to work closely with visitors and all departments, so we are looking for an energetic communicator who can effectively manager relationships and has exceptional organisational skills. 

A minimum commitment of at least two years is required.

Key Responsibilities:

• Manage, support and direct the visitor team in their roles
• Liaise with the Australian Coordinator regarding, fundraising and merchandise sales
• Joint working with Marketing Team regarding promotional materials and events
• Monitoring staff performance and carrying out reviews
• Manage and review finance procedures required within visitor team and accounts departments
• Oversee the visitor experience for the school
• Develop new ways of improving the visitor experience
• Manage and develop the St Jude’s Tours and Fundraising events
• Preparation of regular visitor team meetings, distribution of agendas and minutes
• Attend and contribute to Business Strategy and Business Group meetings and action any relevant outcomes
• Provide briefs and guidance to team members for new projects
• Review and update pricing structures for tours and events
• Create new opportunities for visitors to interact with students and staff
• Assist and supply team members to support the Student Selection process (if required)
• Provide monthly reports on visitors activities  

Qualifications, Skills & Attributes:

• Experience in tourism/ event management desirable
• Experience in managing a small team
• Experience working in an NGO
• Experience in fundraising campaigns
• Excellent communication and networking skills
• Exceptional attention to detail
• Demonstrated initiative and common sense  

To be a successful St Jude's volunteer, you will:

• Be flexible, open-minded, tolerant and appreciate the complexities of working in a rapidly growing charity in a developing country
• Have a passion for our mission and a strong desire to make a positive difference performing a variety of tasks; from the mundane to the fun and interesting!
• Work well independently and as part of a team of Tanzanian staff and international volunteers
• Have good emotional and physical health and the energy and drive to take on new challenges

       

Living Allowance:

International volunteers receive a comfortable monthly living allowance, which is enough to live on but not enough to fund travel around Africa. For further information regarding volunteering at The School of St Jude please refer to General Information about working at St Jude's

If you are interested in joining our team send your application to hradmin@schoolofstjude.co.tz

Applications should include:

• A cover letter outlining how you meet the required skills and key responsibilities.
• A Curriculum Vitae/Resume
• Application Form