Quality & Training Coordinator - Customer Contact Centre
Qatar Airways
Welcome to a world where ambitions fly high
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages and Doha based employees receive a range of allowances and enjoy a tax-free income.
About Your Job:
We are looking for a Quality and Training Coordinator to work within our Qatar Airways Customer Contact Centre located in Fort Lauderdale, Florida, USA.
As a Quality and Training Coordinator you will be responsible for ensuring continuous training of employees based on the organisational and individual needs. You will be working closely with the operational and training departments to improve procedures.
About You:
You must be self motivated, an excellent problem solver and have an intense customer service focus. You also should have the ability to facilitate organisational change and become involved with strategic planning
You must hold at minimum a Bachelors degree. It is essential that you have extensive experience in reservations and ticketing, ideally within a coaching or training capacity.
Important Notes:
Qatar Airways Group does NOT charge candidates for application forms or interviews. If somebody has solicited money from you in relation to this recruitment, please report the incident to reportfraud@qatarairways.com.qa
Note: you will be required to attach the following:
1. Resume / CV
Quality & Training Coordinator - Customer Contact Centre
Welcome to a world where ambitions fly high
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages and Doha based employees receive a range of allowances and enjoy a tax-free income.
About Your Job:
We are looking for a Quality and Training Coordinator to work within our Qatar Airways Customer Contact Centre located in Fort Lauderdale, Florida, USA.
As a Quality and Training Coordinator you will be responsible for ensuring continuous training of employees based on the organisational and individual needs. You will be working closely with the operational and training departments to improve procedures.
About You:
You must be self motivated, an excellent problem solver and have an intense customer service focus. You also should have the ability to facilitate organisational change and become involved with strategic planning
You must hold at minimum a Bachelors degree. It is essential that you have extensive experience in reservations and ticketing, ideally within a coaching or training capacity.
Important Notes:
Qatar Airways Group does NOT charge candidates for application forms or interviews. If somebody has solicited money from you in relation to this recruitment, please report the incident to reportfraud@qatarairways.com.qa
Note: you will be required to attach the following:
1. Resume / CV
Quality & Training Coordinator - Customer Contact Centre
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