IT Helpdesk Officer

Reports to: Chief Information Officer

Department: IT

Summary of Job Description

• Maintain all computer hardware and peripherals in a good condition
• Install and maintain workstations and user set up on the network
• Ensure backup of assigned systems and coordinate the backup of other systems
• Maintain good housekeeping procedure on Email databases
• Provide Email intranet and internet support to users
• Effectively provide technical support on all hardware and workstation/application setup to users

Minimum Job Requirements

• Bachelor's Degree in IT or Electronic Engineering or relevant field
• Minimum of 2 years in Windows and Network administration and troubleshooting systems

Send your application to recruitment@tigo.co.rw before the close of business Friday, 25th November,2011