Risk Operations Manager - Hyderabad

The area: Operations and IT

In little more than a decade, Google created one of the world's largest global computing infrastructures for both internal and external use. We built it – and will continue to develop and support it – with the world's most talented administrators. Chances are that we exceed every example of a "large installation" you've encountered in your career as a network, systems or security professional. Using our unique technologies along with open source tools, we keep Google's customer-facing products running, robust and secure. Our objective is to create solutions that allow people to work and communicate in new and innovative ways – giving back to the world's technical community whenever we can.

The role: Risk Operations Manager

As a Risk Operations Manager, you will be responsible for managing a team of Risk associates who work on finding fraud and preventing financial loss on Google AdWords or Google Checkout. You will play an integral part in new Google product launches like the Nexus One. You will be exposed to various forms of payment fraud and account-related abuse and will be responsible for leveraging fraud detection technology in order to have a direct, measurable impact on the growing financial success of Google AdWords and Google Checkout. You are knowledgeable about technology and online commerce and utilize your strong analytical skills to innovate and improve our processes and tools to effectively mitigate Google's exposure to fraudulent and abusive activities. You are detail-oriented, work well in fast-paced environments, and are able to make strong contributions to a growing global team.

Responsibilities:

• Manage the Risk Operations team for our advertising products (AdWords).
• Hire, train, lead, and mentor a talented specialist staff.
• Collaborate with cross-functional groups to enhance tools and system functionality and develop specific product functionality for our customers.
• Work closely with our internal partners in Sales, Finance, Engineering, and Product Management to set up and maintain systems and processes that ensure a seamless user experience.
• Ensure compliance with regulation in the areas of verification and money laundering.

Requirements:

• B.E/B.Tech or MBA preferred with strong academic background
• At least 10 years experience in managing risk operations.
• Extensive people management experience and demonstrated track record in leading and motivating large teams.
• Knowledge of credit card processing, payment fraud prevention techniques, and eCommerce procedures would be great to have.
• Excellent problem-solving and analytical skills and impeccable business judgment, and professional distinction in thought leadership and innovation.
• Strong interpersonal and relationship-building skills conducive to team development as well as excellent creative written and verbal communication skills.

Risk Operations Manager - Hyderabad