Desktop Support Officer , Queen Mary, University of London
Queen Mary, University of London -Barts Cancer Institute
About the SMD
This post sits within the Barts Cancer Institute, Barts and The London School of Medicine and Dentistry, part of Queen Mary University of London. The SMD is a leading medical and dental school that offers international levels of excellence in research and teaching as well as providing clinical service for a population of unrivalled ethinic diversity in east London and the wider Thames Gateway. Further information can be found attached and at www.smd.qmul.ac.uk
About the post
This post sits within the Barts Cancer Institute, Barts and The London School of Medicine and Dentistry, part of Queen Mary University of London. The SMD is a leading medical and dental school that offers international levels of excellence in research and teaching as well as providing clinical service for a population of unrivalled ethinic diversity in east London and the wider Thames Gateway. Further information can be found attached and at www.smd.qmul.ac.uk
About the post
Post-holders will be expected to provide 1st and 2nd line desktop support and advice to approximately 350 users. You should have experience of working in an IT support role, ideally in a multi-user environment on a PC platform, along with previous experience of supporting users in an Active Directory environment. Additionally, experience of working with both a PC and Mac platform and using Citrix, Sophos client, SCCM, Symantec Ghost and VMware (ESX server) would be an advantage.
About the individual
Applicants must be educated to at least A-level standard and be a Microsoft Certified Professional. You must have a good understanding of computer hardware and software, excellent interpersonal and organisational skills and the ability to prioritise a varied workload and work independently. Fluency in English and the ability to explain technical concepts to non-technical users are essential.
Applicants must be educated to at least A-level standard and be a Microsoft Certified Professional. You must have a good understanding of computer hardware and software, excellent interpersonal and organisational skills and the ability to prioritise a varied workload and work independently. Fluency in English and the ability to explain technical concepts to non-technical users are essential.
For full person specification, please see attached job description.
Benefits
Starting salary will be in the range £24,973 - £30,805 per annum inclusive of London Allowance. Benefits include 30 days annual leave, defined benefit pension scheme and interest-free season ticket loan.
Salary range: £24,973 -£30,805 per annum inclusive
Closing date: 24th May 2013
Starting salary will be in the range £24,973 - £30,805 per annum inclusive of London Allowance. Benefits include 30 days annual leave, defined benefit pension scheme and interest-free season ticket loan.
Salary range: £24,973 -£30,805 per annum inclusive
Closing date: 24th May 2013
Further details
Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.
Informal enquiries should be addressed to Jonathan Croft at j.croft@qmul.ac.uk. or on 020 7882 3534.
Details about the institute can be found at http://www.bci.qmul.ac.uk/.
Application enquiries should be directed to Recruitment at recruitment@qmul.ac.uk.
The closing date for the applications is 24th May 2013
Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme.
Informal enquiries should be addressed to Jonathan Croft at j.croft@qmul.ac.uk. or on 020 7882 3534.
Details about the institute can be found at http://www.bci.qmul.ac.uk/.
Application enquiries should be directed to Recruitment at recruitment@qmul.ac.uk.
The closing date for the applications is 24th May 2013
Interviews are expected to be held shortly thereafter.
Valuing Diversity and Committed to Equality
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