Governance Account Manager/Power of Attorney (PoA) Specialist

MSCI Inc.

London, United Kingdom

ABOUT MSCI Inc. 
MSCI is a leading provider of research-based, mission critical investment decision support tools for investors globally, including asset managers, banks, hedge funds and pension funds. We offer a range of products and services — indices, portfolio risk and performance analytics, and governance tools — from a number of internationally recognized brands such as Barra, RiskMetrics, IPD and ISS. 

For further information on MSCI, please visit our web site at www.msci.com.

POSITION OVERVIEW: 

ISS Governance Services division, the world's leading provider of proxy voting and corporate governance solutions, is immediately seeking to hire a PoA Specialist/ Governance Account Manager within the Global Proxy Distribution (GPD) Account Management Team in London. 

Candidates are required to have professional experience in Financial Services and/or Account Management. Knowledge of proxy voting operations and Power of Attorneys is an advantage. They should have proven abilities to develop excellent working relationships with external clients and internal departments. The successful candidate must be a detail oriented, adaptable problem solver and is expected to develop a deep understanding of proxy processing, specifically the Power of Attorney process. 

RESPONSIBILITIES:

• Own and manage the full life-cycle of the Power of Attorney process for the purpose of proxy voting, working with clients subscribing to the service and their dedicated Account Managers at ISS;
• Contribute to Account Management related tasks performed by the London GPD Team;
• Conduct calls/visits with clients in conjunction with Relationship Managers when required (health checks, training, relationship planning and review);
• Perform account and process reviews, ad hoc analysis and reports using excel and other business analysis tools;
• Provide subject matter expertise in pre-sales/up-sell/on-boarding activities;
• Documentation and maintenance of standard operating procedures;
• Perform frequent testing of new product features;
• Communicate market requirements and changes to ISS Governance Services business leaders.

DESIRED EXPERIENCE AND QUALIFICATIONS:

• Experience in a client service or operations position, ideally in the financial services or corporate governance industries;
• Advanced proficiency in Microsoft Office, especially Excel;
• Innovative, motivated, client-oriented individual;
• Organized and logical thinker, able to multi-task, often working to meet tight deadlines;
• Meticulous, with attention to detail;
• Ability to work independently, analyze problems and take initiatives; while being a strong team player;
• Absolute personal and business integrity;
• Excellent oral/written communication skills and working proficiency in English.

If you are interested in the position, please send your CV and cover letter to eniko.juhasz@msci.com. 

Due to the great number of applications we receive for each of our open vacancies, we are unable to respond on an individual basis. 

To all recruitment agencies:  MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. 

MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy/maternity leave), veteran status, or any other characteristic protected by law.