IT Infrastructure Assistant
IT Infrastructure Assistant (Ref: 13-55 IA/NRS/HQ)
The International Potato Center (CIP) is seeking a professional Network Infrastructure Assistant with a high level of commitment to support the functions and provide IT network systems analysis.
The Center: CIP is a not-for-profit international agricultural research-for-development organization with a focus on potato, sweet potato, and Andean roots and tubers. Its vision is of roots and tubers improving the lives of the poor. CIP is dedicated to achieving food security, improved well-being, and gender equity for poor people in root and tuber farming and food systems of the developing world. CIP works with partners to contribute high quality science, technology, and capacity strengthening for sustainable science-based solutions. CIP is headquartered in Lima, Peru, with staff and activities in over 30 locations across Asia, Africa, and Latin America. CIP is a member of the CGIAR Consortium. CGIAR is a global agriculture research partnership for a food secure future. Its science is carried out by the 15 research centers who are members of the CGIAR Consortium in collaboration with hundreds of partner organizations.
The position: The Network Infrastructure Assistant position will be based in Lima, Peru and will report to the Infrastructure and Operations Officer. This position will support and ensure the proper security and information integrity within the Centre, maintain the IT network infrastructure and support technical projects.
Duties and Accountabilities:
- Support and maintain CIP’s network infrastructure, LAN / WAN/ WLAN and network deployment (network appliances)
- Support and maintain Wireless infrastructure, through the verification of operation, service provider level (including Wireless controller, WAP devices)
- Monitoring services: security system through performance verification and VPN connection, unified communication, among others
- Support and maintain local telephone system, through the verification of operation (including call manager/unified communication/VoIP)
- Support the maintenance and monitoring of the communication infrastructure, physical data cabling, network nodes, Datacenter.
- Identify problems that may arise in the system and provide solutions(NOC), Support Level2
- Support the activities of network upgrade and communication projects
- Support the documentation of processes and protocols (based on ITIL)
Selection Criteria:
- Bachelor’s degree in Systems Engineer, Telecommunications, Electronics Technical, or related discipline.
- Between 1-2 years of experience, with at least 1 year demonstrated experience in similar functions.
- Intermediate written and verbal communication skills in English.
- Demonstrated ability to work effectively under pressure, by identifying goals, setting priorities, and working proactively.
- Ability to work effectively in a team environment.
- Excellent interpersonal and communications skills, being able to interact with staff at all levels and to work in a multicultural environment.
- Cisco CCNA certification - desirable.
Conditions: This position is local thus limited to Peruvian national and permanent residents. The employment contract will be for an initial one-year term with three months of probation period and with the possibility of renewal. CIP prides itself on its collegial and supportive working environment, which allows space for personal and professional growth.
Applications: Applicants should apply by email, sending a letter of interest, a full C.V., and the names and contact information of three referees knowledgeable about the candidate’s professional qualifications and work experience to: cip-recruitment@cgiar.org. The reference name of the position should be clearly marked in the subject line of the email message. Screening of applications will begin on October 7, 2013 and will continue until the post is filled. All applications will be acknowledged, only short listed candidates will be contacted.
Learn more about CIP by accessing our web site at http://www.cipotato.org
CIP is an equal opportunity employer. Qualified women and professionals from developing countries are particularly encouraged to apply.
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