Change Lead-Chile/Peru SBM Project

Context/Scope: Latin America & Caribbean (LAC) Region is one of the growth engines of DIAGEO globally. The LAC business continues to focus on expanding throughout the region, taking advantage of favorable macroeconomic conditions and consumer trends. One of the key enablers to this ambition is the deployment of Diageo’s Simple Business Model (SBM) – Diageo’s Global Template. SBM consists of three elements: SAP, Global Processes and Shared Services. This project will result in aligning each market to the global Finance and IS Systems and Process Strategy via a mature Diageo SBM and Shared Services Centre (SSC) offering. This is a major Regional business process and transformational change program. SBM is scheduled to be deployed in 9 markets in LAC.

Purpose of Role: The purpose of the Change team, with appropriate support and ownership from the business, is to ensure the business is ready for the change. Creates the business readiness plan, taking into consideration IT deployment, data migration, capability deployment (training and engagement activities) and any business activities required to integrate new processes or jobs into the "business as usual" environment. Determines the readiness levels of business users with regard to upcoming changes; uncovers readiness gaps and creates and implements action plans to close the gaps prior to going live.

Business Readiness activities include:

Assessing the magnitude of the changes, defining how to manage change to facilitate the transition to the new environment

Executing the change efforts needed to enable people to perform in the new environment, such as training and performance support, communications, and organization design.

Top 3-5 Accountabilities

Change Leadership

Communication

Organization Design

Training and Performance Support

In-market project team Requirements

Qualifications and Experience Required

Degree level, Change Management Methodology and Implementation, Communication methodology and implementation, Organizational Design methodology and implementation, HR processes. Diageo global processes and policies, Fluent in English and Spanish, Execution excellence, Influencing skills, Good understanding of business processes (including commercial impact), Very strong Project and Program Management skills.

Excellent written and communication skills, Keen understanding of culture and structure of the market, Understanding of history of change and buy in the market.

Experience

Implementation of large- scale change programs.

Understands and has worked with project delivery methodologies.

Management of multiple / senior stakeholders.

In market or shared service line management experience desirable.

Implementation of SBM desirable.     

Change Lead-Chile/Peru SBM Project