Regional Information Technology Officer in South Africa
OPEN TO INTERNAL AND EXTERNAL CANDIDATES
Classification : Official, Grade P3 Type of Appointment : Fixed-term, one year with possibility of extension Estimated Start Date : As soon as possible
Reference Code : VN2012/11(O)-EXT
Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM has a proactive recruitment policy to increase the representation of nationals of non-represented member states. Qualified applicants from the following countries will be favorably considered: Angola, Antigua and Barbuda, Bahamas, Belize, Benin, Cambodia, Cameroon, Cape Verde, Central African Republic, Comoros, Congo, Cyprus, Czech Republic, Djibouti, Dominican Republic, El Salvador, Gabon, Gambia, Guyana, Holy See, Honduras, Israel, Jamaica, Lesotho, Libya, Lithuania, Luxembourg, Madagascar, Maldives, Mali, Malta, Mauritania, Micronesia, Mongolia, Montenegro, Morocco, Namibia, Nauru, Niger, Nigeria, Paraguay, Rwanda, Seychelles, Slovenia, Somalia, South Sudan, Swaziland, Timor Leste, Togo, Trinidad and Tobago, Vanuatu, Yemen. Applications from qualified female candidates are especially encouraged.
Context:
Under the supervision of the Regional Director in Pretoria, technical oversight of the Chief Information Officer (CIO)/ Director, Information Technology and Communications (ITC) at Headquarters (HQ) and in close consultation with the Information Technology and Communications Service (ITCS) Centre in Manila, the successful candidate will be accountable and responsible for overseeing the implementation of assigned IT projects in Africa as well as provide advice to missions on relevant and effective technology to be used in accordance with ITC standards and policies.
Core functions/ responsibilities:
Manage the ITC support in the African region by coordinating activities and operational ITC support to the region; support recruitment procedures of mission ITC staff and provide technical guidance for IT based components within the projects implemented in the region.
Provide guidance to missions in the region to follow, implement and enforce ITC standards and policies, in particular with regards to hardware, network systems, IT security, software licensing, telecoms and IT Procurement. Monitor proactively, identify major gaps and provide recommendations to address any associated risks to minimize downtime and maximize effective utilization of organizational IT resources.
Support the implementation of IOM's corporate applications in field missions' such as MiMOSA, PRISM and Intranet.
Provide technical oversight and development support for assigned technology based applications for IOM projects implemented in the missions such as CANVAC and PIRS.
Assist missions with systems upgrades and implement IT infrastructure changes; install systems, network/VSAT components and software; recommend best technical solutions to IT systems and application performance.
Support regional office information management systems.
Administer the security of the systems and networks including access to internet and protection against computer worms and viruses.
Assist the CIO to assess and define IT strategy for the region and introduce relevant technological changes and systems. Prepare various technical reports as required and provide inputs to maintain the organizational ITC standards and policies.
Evaluate and report on resources required (human or financial) for projects with an ITC component in the region. Maintain regional ITC inventory and documentation.
Provide periodic reports on regional support provided, incidents such as unplanned system or network downtimes, action taken and status of assigned ITC projects.
Build relationships and liaise with local IT partners, suppliers and providers.
Perform such other duties as may be assigned.
Desirable Competencies:
Behavioural
a) takes responsibility and manages constructive criticism; b) works effectively with all clients and stakeholders; c) promotes continuous learning: communicates clearly; d) takes initiative and drives high levels of performance management; e) plans work, anticipates risks, and sets goals within area of responsibility; f) displays mastery of subject matter; g) contributes to a collegial team environment; h) creates a respectful office environment free of harassment and retaliation, and promotes the prevention of sexual exploitation and abuse (PSEA); i) incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation; j) displays awareness of relevant technological solutions; k) works with internal and external stakeholders to meet resource needs of IOM.
Technical
a) anticipates and prepares response to changing IT needs of the relevant organization unit; b) delivers optimal IT solutions within defined resource parameters; c) correctly applies knowledge of specialized IT disciplines.
Desirable Qualifications and Experience a) completed advanced university degree in Computer Science from an accredited academic institution; b) minimum five years of experience (or seven years of experience for candidates with a first level university degree), on implementation and administration of Microsoft Windows 2003/2008 network environment (LAN/WAN), messaging systems, content filtering and backup and recovery systems; c) at least three years of experience with increased responsibilities managing and supporting multi-site IT Infrastructure and Application services; d) must possess an in depth understanding of the capabilities of Microsoft Office SharePoint Server 2010 and SharePoint Designer 2010 with a thorough knowledge of architectural design, web parts development, management and troubleshooting with a focus on planning, deploying and supporting enterprise SharePoint implementations; e) MCTS SharePoint 2010 with experience in managing information management a distinct advantage; f) experience configuring and working with Microsoft Internet Information Server (IIS) and SQL Server 2008 and Visual Studio 2010, required; g) extensive knowledge of Windows Active Directory and Messaging Systems, Cisco devices, VPN, VoIP, MS Office, Antivirus Software and utilities; holder of CCNA and/or a Microsoft Certification a distinct advantage; h) ITIL Foundation three preferred with a proven track record in IT Service management.
Languages
Thorough knowledge of both written and spoken English. Knowledge of French a distinct advantage.
NOTE:
- The tenure of contract of staff members holding a regular contract will remain unchanged.
Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by May 14, 2012 at the latest, referring to this advertisement.
For further information, please refer to: http://www.iom.int/jahia/Jahia/pid/165
In order for an application to be considered valid, IOM only accepts online profiles duly filled in and submitted with a cover letter not more than one page specifying the motivation for applications.
Only shortlisted candidates will be contacted. You can track the progress of your application in your personal application page in the IOM e-recruitment system.
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