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Virgin Atlantic Airways Digital Testing Analyst


Role Purpose

As part of the Marketing division the role manages a consistent and co-ordinated approach to User Acceptance Testing (UAT), regression and usability testing for the global Virgin Atlantic website and mobile site plus any future digital channels. 
Ensure changes to VirginAtlantic.com are appropriately tested to minimise the risk of revenue and service disruption to the live environment.

Responsibilities

Creation of test documentation with responsibility for identifying and scripting the required tests. Manage the preparation, monitoring and review of all test documentation ensuring all levels of testing for VirginAtlantic.com and future digital channels are covered sufficiently.
 
Execution of all relevant UAT tests, defect logging, reporting and assistance during IT’s System Integration Testing phase ensuring all change is sufficiently tested before promotion to the live website.
 
Take a lead on defining business strategy in regards to regression testing and any ad-hoc testing activities.
 
Assist with usability testing planning and the undertaking of usability reviews of the global website to improve the user’s experience.
 
Lead individual components of usability testing and undertake usability reviews to improve user experience.
 
Work with internal IT testing teams to ensure best practice and act as the interface for all testing related discussions with 3rd party suppliers.
 
Manage business processes for regression testing and review regression test packs Define business requirements around website cross browser testing.

Requirements

Experience working within an ecommerce function
 
Qualification in ISEB Foundation Certificate in Software Testing
 
Qualification in ISEB Intermediate Certificate in Software Testing preferable but not essential
 
Knowledge of testing tools, project lifecycle and testing lifecycles
 
Knowledge of the Airline, travel business or retail preferred but not essential
 
An understanding of usability, multi variate testing, accessibility, analytics and data
 
Experience of working in a challenging, fast moving environment
 
Proven experience of responding quickly and influencing people to deliver
 
Strong interest and enthusiasm for marketing and digital channels