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Medical Receptionist

CountryUAE
CityAbu Dhabi
Department
Closing date8 May 2013
Job Purpose
The medical receptionist will be responsible for the timely management of appointments for cabin crew, flight crew and general medicine department appointments, management of patient medical e-files for both clinics and preparation of documents for aviation medical licensing. 
The medical receptionist is also responsible for the accurate input of patient information into the clinical management system for statistical data for sick leave validation and front line enquiries.
Responsibilities
  • Management of cabin crew, flight crew, ground staff and other airline appointments
  • Management of appointments for vaccination and other specialty clinics
  • Data entry and registration of all patient visits into the Clinical Management System
  • Preparation of billing transactions and insurance claims for cabin crew, flight crew and ground staff and contractors
  • Collation and scanning of investigation results to the patient medical e-files for medical staff verification
  • Preparation of cabin crew and flight crew documentation for GCAA medical licensing
  • Awareness of the Medical Center's Complaints Management System & Processes
  • Preparation of daily sickness certificate validation report from the Clinical Management System to Crew Control
  • Data Exchange as mandatory requirement for HAAD & GCAA
  • Medical Record Management of information and ensurance of confidentiality at all times.
RequirementsQualification & Education:
  • Completion of Secondary education, followed by 2-years receptionist / secretarial certificates
  • Sound knowledge and experience of filing systems and general office work
  • Good standards and certification in typing and computer skills
  • Familiar with medical insurance and billing claims
Experience:
  • The post holder must be able to demonstrate a proven record of reception /secretarial experience for a minimum of 2-years, in a medical centre, hospital or similar environment.

Training & Knowledge:
  • Medical Secretarial / Medical Receptionist experience