WEB MANAGER
Human Rights Watch (“HRW”) is seeking highly qualified applicants for the position of Web Manager to help support HRW online, one of the world’s premier sources of human rights information. The Web Manager will join a highly motivated team of communications professionals with an ambitious plan for rapid growth in the digital field. The Human Rights Watch website, www.hrw.org, gets a high volume of traffic and has a social media following over half a million; both audiences are expected to expand in coming years as HRW deepens its digital investment. This position reports to the Senior Online Strategist as well as other key stakeholders in the External Relations Department.
Responsibilities:
1. Install, configure, troubleshoot and maintain web applications and systems, particularly as the online team undertakes technical innovations internationally, in support of HRW’s research and advocacy;
2. Develop, modify, and configure modules, themes, and features to incorporate new functionalities, templates and sections to existing web projects;
3. Provide web support for end-users and assist the Web Team with managing questions and requests about the CMS;
4. Provide on-call support as required;
5. Perform basic administrative tasks as needed;
6. Deliver outputs in a timely manner and be consistent with the agreed strategy and priorities of the External Relations Department;
7. Operate in compliance with organizational regulations and rules, including the policies of applicable employee agreements; and
8. Carry out other tasks as may be required.
Qualifications:
Education: A bachelor’s degree in a related field is required. An advanced degree is highly desirable.
Experience: Minimum five years of progressively advancing web development and systems administration experience, with an emphasis in LAMP platforms, is required. In-depth understanding of web technology and its application in a human rights setting, including web development and infrastructure management is highly desirable.
Related Skills and Knowledge:
1. Experience with versioning systems, CDN, Varnish, Pressflow, Drupal, LAMP, and other relevant technologies is required.
2. Experience operating a large scale, 24x7 website is required.
3. Experience using a Linux command line is required.
4. Knowledge of web standards and online communications best practices is required.
5. Creativity, initiative, follow-through, meticulous attention to detail and impeccable organizational skills are required.
6. Ability to manage multiple priorities and multiple constituencies simultaneously, working effectively toward deadlines is required.
7. Strong interpersonal skills in order to work collaboratively within HRW as well as with external partners are required.
8. Ability to work in a demanding, diverse, and fast-paced environment both independently and as a member of a team is required.
9. Experience working with third-party APIs and knowledge of Perl is highly desirable.
10. Experience with Drupal theming, i18n and CSS expertise is highly desirable.
11. Proven track record of contributions to the Drupal community is desirable.
12. Prior experience with NGOs is desirable.
13. Excellent oral and written communication skills in English are required; proficiency in another language is desirable.
14. Broad range of knowledge in human rights is desirable.
Salary and Benefits: HRW seeks exceptional applicants and offers comprehensive compensation and employer-paid benefits. HRW will pay reasonable relocation expenses and will assist employees in obtaining necessary work authorization, if required; citizens of all nationalities are encouraged to apply.
Contact: Please submit a cover letter, curriculum vitae, a brief writing sample (unedited by others), salary requirements and contact information for three references to webjobs@hrw.org. Please use “Web Manager Ref: ER-12-1026-A” as the subject of your email.
Only complete applications will be reviewed and only qualified candidates will be contacted.
Human Rights Watch is an equal opportunity employer that does not discriminate in its hiring practices and, in order to build the strongest possible workforce, actively seeks a diverse applicant pool.
Human Rights Watch is an international human rights monitoring and advocacy organization known for its in-depth investigations, its incisive and timely reporting, its innovative and high-profile advocacy campaigns, and its success in changing the human rights-related policies and practices of influential governments and international institutions.
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