IT Applications Service owner Australia

Reference Number QGC2150

IT Applications Service owner

Closing date for applications 23 December 2012 Country Australia City Brisbane Function/Discipline Global IT Employment Category This is a permanent role This role is offered on local conditions Working Hours Standard hours apply Full/Part-Time Full Time Number of Roles Available 1 Salary Competitive

The Organisation QGC is a leading Australian coal seam gas explorer and producer focused on supplying cleaner hydrocarbon energy to growing domestic and international markets. We are establishing Queensland Curtis LNG, a world-first project to turn reserves of natural coal seam gas in the Surat and Bowen basins in Queensland into liquefied natural gas (LNG) – a carbon efficient fuel. QGC, which is wholly owned by the British energy company BG Group, employs more than 4,300 staff and contractors.

Position Summary Sets the strategic plan for the applications specific to QGC, leads service budgeting and owns benchmarking. Provides guidance on performance reporting and explaining the IT bill ensuring cost transparency. Sets service pricing and owns service P&L.

Key Accountabilities Position Specific• Sets the strategic plan for the applications specific to QGC, leads service budgeting and owns benchmarking. Provides guidance on performance reporting and explaining the IT bill ensuring cost transparency. Sets service pricing and owns service P&L • As the Service Design authority owns the service design for each component part of the defined service and ensures end-to-end support and SLAs are defined and met. Ensures appropriate metrics and reporting is in place • Owns the defined service ensuring business outcomes are delivered whilst balancing risks and costs. Works with relationship managers and Programme Managers to establish and deliver on SLAs, ensuring that service levels are in place • Designs defined service to ensure total cost of operating and maintaining the service is optimised and then understood through maintaining the service catalogue • Is the gatekeeper for service transition and acceptance processes for projects going live; provides SME input to the evaluation of potential impacts on the defined service from a project • Seeks to optimise the defined service and service costs People Management• The incumbent must abide by company policy in relation to HR policies and procedures such as annual HR cycle and meet deadlines within the appropriate timeframes Health Safety Security and Environment (HSSE)• Every individual has a duty to both themselves and those around them to ensure that safe practice is adhered to at all times. In addition to any specific accountabilities for HSSE, all QGC employees are accountable for HSSE within their area of the Business and are responsible for ensuring that their team (if applicable) adopt exemplary HSSE behaviours • All QGC employees are expected to be aware of, and adhere to the Business Principles at all times under Conduct, Our People, Society and HSSE and to participate in relevant training

Unique Knowledge, Skills, Experience and Attribute Experience Needed • Proven IT experience of managing delivery of IT services and projects in a high pressure, real time environment across several locations • Experience of design and implementation of IT systems with a view to incorporating future growth and business expansion • Budget management experience • Experience working with system performance, maintenance and security • Experience with data warehousing concepts and support tools • Good working knowledge and experience in Corporate back office applications in areas such as SAP, SharePoint, Microsoft suite etc. • Previous experience in Oil and Gas industry is desirable   Knowledge, Skills and Attributes Qualifications:• Candidates will be qualified to degree level or equivalent in an IT-related subject • ITIL and Prince 2/PMP qualified to foundation level desirable Key Skills:• Outsource Performance Management • Service Management Expertise (ITIL) • Commercial acumen Important Skills:• Global teaming and remote collaboration • IT Financial Management • Negotiation and Influencing • Risk/Return analysis • Stakeholder Management • Flexibility to adapt and compromise • Contributes new thinking to the broader organisation • Objectivity and impartiality • Planning, communication and presentation skills • Quality management • Supports others to develop to maximum effectiveness   Special Features • Occasional domestic and overseas travel expected • Possibility of irregular hours in the event of a system outage or failure

Additional Information for External Candidates BG Group values diversity and is committed to equal opportunities; applications are welcome from all suitably qualified candidates. Please note that after the closing date you will no longer be able to apply for the vacancy. The specific time of closing is midnight UK time on the date displayed. BG Group also reserves the right to close vacancies before the advertised closing date without prior notice.

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