Business Process Adviser to the Autoridade Nacional de Communicações (ANC) - Timor-Leste
Job Reference Number
EMR/DP/GfD050
Job Type
International Development Assistance/Emerging Markets
Schedule
Contract
Job Location
Asia; Australasia; Timor Leste; Dili
Job Summary
Cardno Emerging Markets is implementing the Governance for Development (GfD) Interim Support Services Program on behalf of the Australian Government.
The Australian Government has recently designed a new program of support for Timor-Leste, the Governance for Development (GfD) Program. GfD focuses upon:
The Telecommunications Decree-law No. 15/2012 of 28 March 2012 establishes the National Communications Authority of Timor-Leste, formally Autoridade Nacional de Communicações (ANC), to provide oversight of the competitive telecommunications sector.
Under the Telecommunications Decree-law, ANC’s functions and duties will include:
The Government of Timor-Leste is seeking an experienced Business Process Adviser familiar with regulatory or other government agency systems. In concert with other advisers and under the guidance of the ANC’s Principal Adviser, the Adviser will provide strategic advice and operational support to the ANC toward the objectives of establishing the institution of the ANC.
Commencement: April 2014
Duration: 12 month contract (with a possible extension).
For additional information on the position, please download the Terms of Reference.
The Australian Government has recently designed a new program of support for Timor-Leste, the Governance for Development (GfD) Program. GfD focuses upon:
- Good public sector management to enable growth and delivery of services that meet Timor-Leste’s development needs.
The Telecommunications Decree-law No. 15/2012 of 28 March 2012 establishes the National Communications Authority of Timor-Leste, formally Autoridade Nacional de Communicações (ANC), to provide oversight of the competitive telecommunications sector.
Under the Telecommunications Decree-law, ANC’s functions and duties will include:
The Government of Timor-Leste is seeking an experienced Business Process Adviser familiar with regulatory or other government agency systems. In concert with other advisers and under the guidance of the ANC’s Principal Adviser, the Adviser will provide strategic advice and operational support to the ANC toward the objectives of establishing the institution of the ANC.
Commencement: April 2014
Duration: 12 month contract (with a possible extension).
For additional information on the position, please download the Terms of Reference.
Key Responsibilities
The Business Process Adviser will lead the design and development of operational flows and systems processes for the effective discharge of ANC’s statutory functions and duties based on the requirements of the laws and the best practices of modern regulatory framework and systems.
The main responsibilities include applying a structured process management approach to identify and define ANC’s processes and procedures, developing performance metrics, obtaining approvals, implementing the processes and procedures, and providing consultation and training to relevant regulatory units about the new or improved processes and procedures. Other duties may be assigned.
The range of regulatory processes will encompass but not be limited to licensing, certification, compliance, complaint handling and reporting as well as supporting processes such as accounting, recruitment, and internal documentation.
The main responsibilities include applying a structured process management approach to identify and define ANC’s processes and procedures, developing performance metrics, obtaining approvals, implementing the processes and procedures, and providing consultation and training to relevant regulatory units about the new or improved processes and procedures. Other duties may be assigned.
The range of regulatory processes will encompass but not be limited to licensing, certification, compliance, complaint handling and reporting as well as supporting processes such as accounting, recruitment, and internal documentation.
Other Requirements
Selection Criteria
- Four (4) to eight (8) years of business process management or related experience in a regulator or other public agency.
- Excellent understanding of business processes of a regulatory or public body.
- Experience in managing processes and delivering on strategic initiatives.
- Project management, including: project planning; project coordination; ability to communicate changes and progress in a project; timely project completion and within budget.
- Excellent communication skills and ability to work well in a team environment.
Employee Benefits
This position will be remunerated in line with the Australian Government Adviser Remuneration Framework. It is designated as C3 (long-term) within that framework.
More information about the ARF can be found here -
http://aid.dfat.gov.au/Publications/Documents/adviser-remuneration-framework.pdf
More information about the ARF can be found here -
http://aid.dfat.gov.au/Publications/Documents/adviser-remuneration-framework.pdf
Contact
How to Apply
Applicants are encouraged to refer to the new Telecommunications Decree-law (available athttp://www.telecomsliberalisation.tl and http://anc.tl) in order to find out more about the duties and responsibilities of the ANC. A copy of the National Telecommunications Policy and information about the liberalisation process is also available at that website.
Applicants are required to submit the following:
Applications must be marked with the reference number GfD050 and addressed to the Office Manager.
Applicants are encouraged to refer to the new Telecommunications Decree-law (available athttp://www.telecomsliberalisation.tl and http://anc.tl) in order to find out more about the duties and responsibilities of the ANC. A copy of the National Telecommunications Policy and information about the liberalisation process is also available at that website.
Applicants are required to submit the following:
- Response to each of the Selection Criteria above;
- A current CV;
- Copies of relevant qualifications; and;
- The names and contact details (e-mail and phone) of two (2) referees.
Applications must be marked with the reference number GfD050 and addressed to the Office Manager.
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