Responsibilities |
Your responsibilities shall include but not limited to:
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Controls
as directed, flight-handling activities such as flight editing,
check-in, transfers, boarding etc, in order to ensure a high service
standard.
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Acts
as point of liaison for 3rd party check-in staff, monitoring third
party activities to ensure that services are delivered in accordance
with Etihad Airways values and requirements.
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Plays an active role during delays and disruption whilst ensuring that our guests are cared for in the most appropriate manner.
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Provides meet and greet, escort and queue combing duties as required.
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Takes an active role in emergency response and business continuity activations and exercises.
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Ensures that opportunities to optimize excess baggage revenues are identified and delivered.
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Meets and greets guests, paying special attention to those with special needs.
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Other ad hoc duties as detailed by the business as and when required
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