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Deliver
an inspirational Guest Experience performance at the outstation, whilst
managing relationships with relevant internal and external parties.
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Represent
EY as a brand ambassador at station ensuring inspirational levels of
customer service to all guests ensuring VIP and other premium guests
receive Inspired Service on the ground
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Ensure that opportunities to optimize airport revenues are identified and delivered.
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Provide
expert advice on suite of products and services as well as those of
alliance partners by using, developing and maintaining strong product
knowledge
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Ensure that all ground services business is delivered in accordance with the Etihad values.
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Responsible for the delivery of delay, disruption and diversion plans.
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Other ad hoc duties as detailed by the business as and when required.
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Responsible
and accountable for identifying safety risks in accordance with risk
assessment process, and ensures that adequate risk mitigation steps are
appropriately implemented in order to ascertain safety within the
workplace
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