Airport Service Manager | Qatar Airways | Muscat
About Your Job:
In this role you will ensure that Airport Operations in all areas run smoothly, in a cost effective manner, and conform to safety and security requirements. Essential to this role is ensuring that customers are provided with the Qatar Airways 5 Star service promise, thus creating a competitive advantage for Qatar Airways in all ground products and services.
You will champion the Qatar Airways customer, employees, our contractors and our Airline in all phases of the airport operation to provide a safe, professional and on time operation that exceeds the internal and external customer expectations and attains the 5 star on the Ground service promise.
Responsible for training and resource planning you will recommend staffing levels, plan and implement working schedules, implement necessary controls and ensure compliance with labour laws. You will handle irregular operations at minimum cost whilst ensuring an impeccable level of customer service and ensure operations are within budget. You will monitor all airport use agreements, rental agreements and third party service providers.
About You:
To join our 5 star team in this role you will need a High School leavers certificate or an aviation related management qualification with at least 3 years experience as an airport manager with a major airline.
You will have a minimum of 5 years experience within an airline, customer service environment or GHA operations environment including varying supervisory and management roles. Extensive overall knowledge of all areas of airport operations is required.
Fluency in English is essential with Arabic as an advantage.
Note: you will be required to attach the following:
1. Resume / CV
2. Passport-size photograph
3. Copy of highest educational qualification
Airport Service Manager | Qatar Airways | Muscat
In this role you will ensure that Airport Operations in all areas run smoothly, in a cost effective manner, and conform to safety and security requirements. Essential to this role is ensuring that customers are provided with the Qatar Airways 5 Star service promise, thus creating a competitive advantage for Qatar Airways in all ground products and services.
You will champion the Qatar Airways customer, employees, our contractors and our Airline in all phases of the airport operation to provide a safe, professional and on time operation that exceeds the internal and external customer expectations and attains the 5 star on the Ground service promise.
Responsible for training and resource planning you will recommend staffing levels, plan and implement working schedules, implement necessary controls and ensure compliance with labour laws. You will handle irregular operations at minimum cost whilst ensuring an impeccable level of customer service and ensure operations are within budget. You will monitor all airport use agreements, rental agreements and third party service providers.
About You:
To join our 5 star team in this role you will need a High School leavers certificate or an aviation related management qualification with at least 3 years experience as an airport manager with a major airline.
You will have a minimum of 5 years experience within an airline, customer service environment or GHA operations environment including varying supervisory and management roles. Extensive overall knowledge of all areas of airport operations is required.
Fluency in English is essential with Arabic as an advantage.
Note: you will be required to attach the following:
1. Resume / CV
2. Passport-size photograph
3. Copy of highest educational qualification
Airport Service Manager | Qatar Airways | Muscat
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