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Senior Reservation & Ticketing - Group Agent | Qatar Airways | Stockholm

About Your Job:
In this role you will be part of our Group Agent team and continue to ensure that our customers have a five star experience when contacting our Scandinavian office.

You will be handling group requests from agents in Scandinavia, send quotes and confirmations, make reservations and make continuous follow-ups. Your daily work will also contain refunds in BSP-link, coordinating FAM-trips and issue tickets.

About You:
To be successful in this role you will need documented experience from IATA and Group Travel. Minimum 2 years experience in a Group environment in an Airline or a Travel Agency. You will also ideally have Airline basic tariff courses. Besides strong Amadeus knowledge, good computer skills are required in this role. You should have excellent English language ability; both verbally and written. You must also be fluent in one of the following languages: Norwegian, Swedish and/or Danish.

You are service-minded, good communicator and have strong ability to maintain a good structure through all of your daily responsibilities.

This position is based in Stockholm and is a full-time temporary employment for approximately 18 months.

Welcome to apply if this description correspond with your experience and ambitions. We will hold interviews ongoing so please apply at your earliest convenience.

Note: you will be required to attach the following:
1. Resume / CV
2. Educational certificates

Senior Reservation & Ticketing - Group Agent | Qatar Airways | Stockholm